laurawp2020

Hello!

Solved! It was the theme to blame. I updated it and everything is ok now.

Thank you very much for your prompt reply and help!

Have a great day!

Hi,

I created a subdomain with a fresh new installation of WP 5.3.2 and WC 4.0.1 with Twenty Seventeen theme. (modifying the theme and then reverting has led to some loss in customizations in the past)

The emails display correctly in yahoo email.

I took the email templates from the new installation and put them in my domain woocommerce->templates and deleted the customized templates (only had a slight modification of the translations) from the child theme. The issue persists: the new templates are not displayed correctly on my domain with Flatsome theme.

I do not understand why.

• This reply was modified 6 years, 1 month ago by laurawp2020.

Hello!

Message displayed in gmail: https://snipboard.io/C07KZJ.jpg
Same message displayed in yahoo mail(automatically forwarded from gmail to yahoo): https://snipboard.io/QeAKku.jpg

Another message in yahoo mail: https://snipboard.io/qDdm5e.jpg

The message is in Romanian – “Quantity” = “cantitate”

System status report:

### WordPress Environment ###

WordPress address (URL): https://inlucru.e-datacomputer.ro
Site address (URL): https://inlucru.e-datacomputer.ro
WC Version: 4.0.1
REST API Version: ✔ 1.0.7
WC Blocks Version: ✔ 2.5.14
Action Scheduler Version: ✔ 3.1.4
WC Admin Version: ✔ 1.0.3
Log Directory Writable: ✔
WP Version: ❌ 5.3.2 – Este disponibilă o versiune mai nouă de WordPress (5.4)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: ro_RO
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.0.8 – Recomandăm folosirea versiunii PHP 7.2 sau o versiune ulterioară pentru performanțe și o securitate mai bune. Cum să-ți actualizezi versiunea de PHP
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.27-76.0
Max Upload Size: 256 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 3.9.3
WC Database Prefix: wp3c_
Dimensiune totală bază de date: 43.99MB
Dimensiune date bază de date: 35.75MB
Dimensiune index bază de date: 8.24MB
wp3c_woocommerce_sessions: Date: 0.09 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_api_keys: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_attribute_taxonomies: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_downloadable_product_permissions: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_order_items: Date: 0.02 MO + Index: 0.01 MO + Motor MyISAM
wp3c_woocommerce_order_itemmeta: Date: 0.11 MO + Index: 0.08 MO + Motor MyISAM
wp3c_woocommerce_tax_rates: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_woocommerce_tax_rate_locations: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_shipping_zones: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_shipping_zone_locations: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_shipping_zone_methods: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_payment_tokens: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_payment_tokenmeta: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_woocommerce_log: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_actionscheduler_actions: Date: 0.05 MO + Index: 0.03 MO + Motor MyISAM
wp3c_actionscheduler_claims: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_actionscheduler_groups: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_actionscheduler_logs: Date: 0.03 MO + Index: 0.03 MO + Motor MyISAM
wp3c_commentmeta: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_comments: Date: 0.06 MO + Index: 0.03 MO + Motor MyISAM
wp3c_duplicator_packages: Date: 0.02 MO + Index: 0.00 MO + Motor MyISAM
wp3c_failed_jobs: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_links: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_litespeed_img_optm: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_litespeed_optimizer: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_loginizer_logs: Date: 0.05 MO + Index: 0.02 MO + Motor MyISAM
wp3c_mailchimp_carts: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_mailchimp_jobs: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_nm_personalized: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_options: Date: 1.30 MO + Index: 0.06 MO + Motor MyISAM
wp3c_postmeta: Date: 19.45 MO + Index: 4.73 MO + Motor MyISAM
wp3c_posts: Date: 8.27 MO + Index: 1.13 MO + Motor MyISAM
wp3c_queue: Date: 0.74 MO + Index: 0.04 MO + Motor MyISAM
wp3c_social_users: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_termmeta: Date: 0.02 MO + Index: 0.02 MO + Motor MyISAM
wp3c_terms: Date: 0.04 MO + Index: 0.04 MO + Motor MyISAM
wp3c_term_relationships: Date: 0.30 MO + Index: 0.72 MO + Motor MyISAM
wp3c_term_taxonomy: Date: 0.02 MO + Index: 0.02 MO + Motor MyISAM
wp3c_usermeta: Date: 0.20 MO + Index: 0.02 MO + Motor MyISAM
wp3c_users: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wc_admin_notes: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wc_admin_note_actions: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wc_category_lookup: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wc_customer_lookup: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wc_download_log: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wc_order_coupon_lookup: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wc_order_product_lookup: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wc_order_stats: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wc_order_tax_lookup: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wc_product_meta_lookup: Date: 0.20 MO + Index: 0.25 MO + Motor MyISAM
wp3c_wc_tax_rate_classes: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wc_webhooks: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wfblockediplog: Date: 0.01 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wfblocks7: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wfconfig: Date: 1.20 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wfcrawlers: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wffilechanges: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wffilemods: Date: 1.34 MO + Index: 0.28 MO + Motor MyISAM
wp3c_wfhits: Date: 0.35 MO + Index: 0.10 MO + Motor MyISAM
wp3c_wfhoover: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wfissues: Date: 0.02 MO + Index: 0.01 MO + Motor MyISAM
wp3c_wfknownfilelist: Date: 0.69 MO + Index: 0.09 MO + Motor MyISAM
wp3c_wflivetraffichuman: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wflocs: Date: 0.01 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wflogins: Date: 0.18 MO + Index: 0.05 MO + Motor MyISAM
wp3c_wfls_2fa_secrets: Date: 0.02 MO + Index: 0.02 MO + Motor InnoDB
wp3c_wfls_settings: Date: 0.02 MO + Index: 0.00 MO + Motor InnoDB
wp3c_wfnotifications: Date: 0.01 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wfpendingissues: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wfreversecache: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wfsnipcache: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_wfstatus: Date: 0.13 MO + Index: 0.06 MO + Motor MyISAM
wp3c_wftrafficrates: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_yith_wcwl: Date: 0.00 MO + Index: 0.00 MO + Motor MyISAM
wp3c_yith_wcwl_lists: Date: 0.00 MO + Index: 0.01 MO + Motor MyISAM
wp3c_yoast_seo_links: Date: 0.59 MO + Index: 0.10 MO + Motor MyISAM
wp3c_yoast_seo_meta: Date: 0.21 MO + Index: 0.19 MO + Motor MyISAM

### Post Type Counts ###

acf-field: 2
acf-field-group: 2
attachment: 7550
blocks: 14
customize_changeset: 13
featured_item: 8
nav_menu_item: 168
page: 100
post: 10
product: 3467
revision: 371
shop_order: 87
shop_order_refund: 5
wpcf7_contact_form: 6

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (16) ###

Câmpuri Personalizate Avansate: de Elliot Condon – 5.8.9
Formular de contact 7: de Takayuki Miyoshi – 5.1.7
Duplicator: de Snap Creek – 1.3.28
Loginizer: de Raj Kothari – 1.4.3
Mailchimp for WooCommerce: de Mailchimp – 2.3.6
Max Mega Menu – Pro Addon: de megamenu.com – 1.9.1
Max Mega Menu: de megamenu.com – 2.7.4
Nextend Social Login: de Nextendweb – 3.0.22
TinyMCE Advanced: de Andrew Ozz – 5.3.0
WooCommerce PayPal Checkout Gateway: de WooCommerce – 1.6.20 – 1.6.21 este disponibil – Netestat cu versiunea activă a WooCommerce
WooCommerce Services: de Automattic – 1.22.5 – 1.23.0 este disponibil
WooCommerce: de Automattic – 4.0.1
WooSidebars: de WooCommerce – 1.4.5
Wordfence Security: de Wordfence – 7.4.6
Yoast SEO: de Echipa Yoast – 13.4.1
YITH WooCommerce Wishlist: de YITH – 3.0.9

### Inactive Plugins (2) ###

ACF Content Analysis for Yoast SEO: de Thomas Kräftner
ViktorFroberg
marol87
pekz0r
angrycreative
Team Yoast – 2.3.0

WooCommerce Cash On Pickup: de Marian Kadanka – 1.5 – Netestat cu versiunea activă a WooCommerce

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: RON (lei)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Bază magazin: #276 – /produse/
Coș: #275 – /cos/
Finalizare: #274 – /checkout/
Contul meu: #273 – /contul-meu/
Termeni și condiții: #698 – /termeni-si-conditii/

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL:
Child Theme: ✔
Parent Theme Name: Flatsome
Parent Theme Version: 3.11.0
Parent Theme Author URL: http://www.uxthemes.com/
WooCommerce Support: ✔

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-product_cat.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome-child/woocommerce/emails/admin-cancelled-order.php
flatsome-child/woocommerce/emails/admin-failed-order.php
flatsome-child/woocommerce/emails/admin-new-order.php
flatsome-child/woocommerce/emails/customer-completed-order.php
flatsome-child/woocommerce/emails/customer-invoice.php
flatsome-child/woocommerce/emails/customer-new-account.php
flatsome-child/woocommerce/emails/customer-note.php
flatsome-child/woocommerce/emails/customer-on-hold-order.php
flatsome-child/woocommerce/emails/customer-processing-order.php
flatsome-child/woocommerce/emails/customer-refunded-order.php
flatsome-child/woocommerce/emails/customer-reset-password.php
flatsome-child/woocommerce/emails/email-addresses.php
flatsome-child/woocommerce/emails/email-customer-details.php
flatsome-child/woocommerce/emails/email-downloads.php
flatsome-child/woocommerce/emails/email-footer.php
flatsome-child/woocommerce/emails/email-header.php
flatsome-child/woocommerce/emails/email-order-details.php
flatsome-child/woocommerce/emails/email-order-items.php
flatsome-child/woocommerce/emails/email-styles.php
flatsome-child/woocommerce/emails/plain/admin-cancelled-order.php
flatsome-child/woocommerce/emails/plain/admin-failed-order.php
flatsome-child/woocommerce/emails/plain/admin-new-order.php
flatsome-child/woocommerce/emails/plain/customer-completed-order.php
flatsome-child/woocommerce/emails/plain/customer-invoice.php
flatsome-child/woocommerce/emails/plain/customer-new-account.php
flatsome-child/woocommerce/emails/plain/customer-note.php
flatsome-child/woocommerce/emails/plain/customer-on-hold-order.php
flatsome-child/woocommerce/emails/plain/customer-processing-order.php
flatsome-child/woocommerce/emails/plain/customer-refunded-order.php
flatsome-child/woocommerce/emails/plain/customer-reset-password.php
flatsome-child/woocommerce/emails/plain/email-addresses.php
flatsome-child/woocommerce/emails/plain/email-customer-details.php
flatsome-child/woocommerce/emails/plain/email-downloads.php
flatsome-child/woocommerce/emails/plain/email-order-details.php
flatsome-child/woocommerce/emails/plain/email-order-items.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome-child/woocommerce/loop/no-products-found.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php

### Action Scheduler ###

Finalizează: 173
Oldest: 2020-03-31 07:32:26 +0000
Newest: 2020-04-14 16:32:10 +0000

Thank you!