larzu

I just create to products with images (product.jpg & downloadable_product.jpg)

1. Ordinary product.
– > All images are fine.

After creation of ordinary product.
Link in image browser:
http://<host>/wp-content/uploads/2021/09/product-scaled.jpg

/wp-content/uploads/2021/09$ ls -l
total 6516
-rw-r–r– 1 userx userx 4656 Sep 10 15:50 product-100×100.jpg
-rw-r–r– 1 userx userx 307064 Sep 10 15:50 product-1024×1024.jpg
-rw-r–r– 1 userx userx 9247 Sep 10 15:50 product-150×150.jpg
-rw-r–r– 1 userx userx 611166 Sep 10 15:50 product-1536×1536.jpg
-rw-r–r– 1 userx userx 980791 Sep 10 15:50 product-2048×2048.jpg
-rw-r–r– 1 userx userx 34115 Sep 10 15:50 product-300×300.jpg
-rw-r–r– 1 userx userx 39497 Sep 10 15:50 product-324×324.jpg
-rw-r–r– 1 userx userx 61453 Sep 10 15:50 product-416×416.jpg
-rw-r–r– 1 userx userx 186160 Sep 10 15:50 product-768×768.jpg
-rw-r–r– 1 userx userx 1405982 Sep 10 15:50 product-scaled.jpg
-rw-r–r– 1 userx userx 3003299 Sep 10 15:50 product.jpg
/wp-content/uploads/woocommerce_uploads/2021/09$

2 Downloadable product creation
Link in image browser:
http://<host>/wp-content/uploads/woocommerce_uploads/2021/09/downloadable_product-6xuje9.jpg

/wp-content/uploads/woocommerce_uploads/2021/09$ ls -l
total 2096

-rw-r–r– 1 userx userx 2989 Sep 10 16:04 downloadable_product-6xuje9-100×100.jpg
-rw-r–r– 1 userx userx 155207 Sep 10 16:04 downloadable_product-6xuje9-1024×1024.jpg
-rw-r–r– 1 userx userx 5090 Sep 10 16:04 downloadable_product-6xuje9-150×150.jpg
-rw-r–r– 1 userx userx 395276 Sep 10 16:04 downloadable_product-6xuje9-1536×1536.jpg
-rw-r–r– 1 userx userx 716831 Sep 10 16:04 downloadable_product-6xuje9-2048×2048.jpg
-rw-r–r– 1 userx userx 14988 Sep 10 16:04 downloadable_product-6xuje9-300×300.jpg
-rw-r–r– 1 userx userx 17035 Sep 10 16:04 downloadable_product-6xuje9-324×324.jpg
-rw-r–r– 1 userx userx 25476 Sep 10 16:04 downloadable_product-6xuje9-416×416.jpg
-rw-r–r– 1 userx userx 81739 Sep 10 16:04 downloadable_product-6xuje9-768×768.jpg
-rw-r–r– 1 userx userx 709880 Sep 10 16:04 downloadable_product-6xuje9.jpg

/wp-content/uploads/2021/09$ ls -l
total 6516
-rw-r–r– 1 userx userx 4656 Sep 10 15:50 product-100×100.jpg
-rw-r–r– 1 userx userx 307064 Sep 10 15:50 product-1024×1024.jpg
-rw-r–r– 1 userx userx 9247 Sep 10 15:50 product-150×150.jpg
-rw-r–r– 1 userx userx 611166 Sep 10 15:50 product-1536×1536.jpg
-rw-r–r– 1 userx userx 980791 Sep 10 15:50 product-2048×2048.jpg
-rw-r–r– 1 userx userx 34115 Sep 10 15:50 product-300×300.jpg
-rw-r–r– 1 userx userx 39497 Sep 10 15:50 product-324×324.jpg
-rw-r–r– 1 userx userx 61453 Sep 10 15:50 product-416×416.jpg
-rw-r–r– 1 userx userx 186160 Sep 10 15:50 product-768×768.jpg
-rw-r–r– 1 userx userx 1405982 Sep 10 15:50 product-scaled.jpg
-rw-r–r– 1 userx userx 3003299 Sep 10 15:50 product.jpg
Expand
Findings
Image browser doesn’t show image downloadable_product image (shows woocommerce-placeholder).
Media browser doesn’t show image downloadable_product image (shows woocommerce-placeholder).

In All Products grid shows both images OK.

Product detail:
http://<host>/product/dowloadable-product/
Shows woocommerce-placeholder image. but zoom is show downloadable_product-image.

Chart:
http://<host>/chart/
Shows woocommerce-placeholder small image.

I suppose that you can easily re do this problem in your environments.

• This reply was modified 4 years, 8 months ago by larzu.
• This reply was modified 4 years, 8 months ago by larzu.

Downloadable files are downloaded to:
<home>/wp-content/uploads/woocommerce_uploads/2021/09/<image>

If this image is also used for product image it shows only image-icon and not even <filename>-scaled.jpg

I also have added image zoom plugin which shows the image in zoom but woo is not showing the original image 😮

• This reply was modified 4 years, 8 months ago by larzu.
• This reply was modified 4 years, 8 months ago by larzu.
• This reply was modified 4 years, 8 months ago by larzu.