kymora
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My apologies to Alex – one of my interns installed Use Google Libraries in hopes to fix another issue we had. I deactivated it and now the software upgrade 1.7.2. works. Sorry again Alex.
So Jefflan501 – what did you do – uninstall and then reinstall 1.6.2.? What a nightmare! I love this product but it has rendered my bridal business on hold for 2 days now. I have commitments and need to get this fixed. If anyone can tell me how to save my work and downgrade I would so appreciate your help.
Just to clarify I get no error code. Nothing actually happens.
Alex – No that is not the case, at least with me. I haven’t install anything since the update. I am not on 3.0.3 because of all the issues. I haven’t changed anything except install your recent update and then the problems started. I cannot drop and drag, cannot minimize the albums. So I think that there is a problem with your update. Could you post how we can turn the clock back. That seems to be everyone’s question. How do we downgrade to 1.6.2. until you figure out what it is that is conflicting. I have hundreds of albums I cannot afford to lose. I have read many posts where everyone has already uninstalled all their plugins with no luck.
I am not upgraded to 3.0.3. yet (hope that helps)
I am having the same issue. I too am on 1.7.2