Support » Plugin: NextGEN Gallery - WordPress Gallery Plugin » [Plugin: NextGEN Gallery] Cannot add Gallery to Album

  • Resolved ideafrog


    Upgraded to 1.7.2 and now can no longer drag gallery into an album. Have tried via multiple browsers on multiple systems – to no success. It is as if it is not a selectable nor draggable item.

    Have read another thread – is the ONLY solution a downgrade of the site (Monumental!)

    Please advise – This is a critical component for us!

Viewing 15 replies - 1 through 15 (of 57 total)
  • Ed


    We’re having the same exact problem on WordPress 3.0.3.

    I am having the same issue. I too am on 1.7.2

    I am not upgraded to 3.0.3. yet (hope that helps)

    I am using WP 3.0.3 and the Nextgen Gallery Plugin in Version 1.7.2 and have exact the same problem.
    When I try to drag and drop the gallery to an album it´s just highlighted.
    I didn´t have these problems since the last update to 1.7.2, I saw other threads, but in different versions.

    Does anyone already has a fix for this problem (other than downgrading or reinstalling)?

    many thanks in advance

    I’m having the same issue and have tried disabling all other plugins as mentioned in an earlier post. It didn’t solve the problem, so I think I need to go back to 1.6.2. To this point I’ve only used the WordPress plugin finder/installer and never done it manually.

    Can anyone point me in the right direction for how to downgrade manually?


    As often replied, it’s a javascript conflict with other plugins. Try (just for a test) to disable other plugins and if it’s then working , activate other plugins step by step

    If this doesn’t help , check your browser if you receive any script error message

    Alex – No that is not the case, at least with me. I haven’t install anything since the update. I am not on 3.0.3 because of all the issues. I haven’t changed anything except install your recent update and then the problems started. I cannot drop and drag, cannot minimize the albums. So I think that there is a problem with your update. Could you post how we can turn the clock back. That seems to be everyone’s question. How do we downgrade to 1.6.2. until you figure out what it is that is conflicting. I have hundreds of albums I cannot afford to lose. I have read many posts where everyone has already uninstalled all their plugins with no luck.

    Just to clarify I get no error code. Nothing actually happens.

    I think I answered my own question on how to downgrade, but I didn’t have hundreds of photos like kymora does. I was able to start from scratch again.

    I did try disabling ALL of the other plugins I had running, and I still couldn’t get 1.7.2 to allow me to drag and drop galleries and albums.

    So Jefflan501 – what did you do – uninstall and then reinstall 1.6.2.? What a nightmare! I love this product but it has rendered my bridal business on hold for 2 days now. I have commitments and need to get this fixed. If anyone can tell me how to save my work and downgrade I would so appreciate your help.

    My apologies to Alex – one of my interns installed Use Google Libraries in hopes to fix another issue we had. I deactivated it and now the software upgrade 1.7.2. works. Sorry again Alex.

    FYI : In 1.7.X a new feature ( ) require a new script library (jQuery 1.8.X). If a other plugin didn’t handle the script intergration correct, then a conflict happend. You have three options in this case :

    1. Stay on 1.6.x ( )
    2. Wait until WordPress 3.1 release ( it comes with the latest script version and will solve the conflict)
    3. Disable other plugins which maybe cause the conflict

    If drag&drop didn’t work it MUST be throw a script error, so watch out for an error in your browser, and report back if you have questions


    I have no other plug-ins installed (never have). I get the following Javascript error:

    Message: ‘a.widget.prototype._trigger’ is null or not an object
    Line: 53
    Char: 22651
    Code: 0

    Is my only option to downgrade? Or is it possible to manually update the database to create the albums?


    Follow-up to my last post, I am using a theme from Obox Design, is that the possible conflict?

    Yes, themes could also inject Javascript in a wrong way, test the behaviour with the default theme

Viewing 15 replies - 1 through 15 (of 57 total)
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