kristencahill

It worked!
Thank you SO much for your hard work in resolving this issue. I also appreciate your feedback on the accessibility of the accordian.
Have an awesome day!

Hey there,
Thank you again for your prompt responses!
I tried deactivating and reactivating all other plugins as you noted above, and none of them changed the issue that was occurring. I have the site in a staging environment and I also changed the theme, and the issue was still happening, so it doesn’t seem to be related to Genesis or the Child Theme.
Is there any other info I can provide to help try to recreate the bug on your end?
Thanks,

Hey there,
I so appreciate your help and attention to this matter. I did not write any of the code, and simply offered to help the ED of the foundation get his site updated after a long lapse without maintenance of the site. The original developer is no longer available to help unfortunately. When I opened up the footnotes settings it looks like double parentheses might be part of the problem. I copied the text below from the settings page:

When delimiters with pointy brackets are used, the diverging escapement schemas will be unified before footnotes are processed.

Footnote start tag short code:	
((
Footnote end tag short code:	
))
WARNING: Although widespread industry standard, the double parentheses are problematic because they may occur in scripts embedded in the content and be mistaken as a short code.

Check for balanced shortcodes:	
Yes
 In the presence of a lone start tag shortcode, a warning displays below the post title.
If the start tag short code is ‘((’ or ‘(((’, it will not be reported as unbalanced if the following string contains braces hinting that it is a script.

Honestly, I don’t even know how to access the footnotes themselves, as this is a plugin I have never used before. With a little more guidance, I might be able to provide more information.
Thanks,