Gerhard Potgieter
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Admin email notifications not firingIt is possibel that this could also be caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Forum: Plugins
In reply to: [WooCommerce] Shipping address is being sent instead of billing addessOK, so it looks like you are using a 3rd party PayPal extension to handle your PayPal payments. The extension is what determines what gets sent through to PayPal, unfortunatley you will have to contact the developer of that extension for assistance.
Forum: Plugins
In reply to: [WooCommerce] how to change woocommerce currency symbolHi, it definitely works, tested it on my site http://cld.wthms.co/LltWpq
Forum: Plugins
In reply to: [WooCommerce] Order on Hold- How to rebillHi Allan, check your paypal account and see if the money was received or not. If you received the money you can simply process the order via WP-Admin. If you did not then you can set the order to the failed status and will then have to contact the customer and have them repurchase the products to receive the money.
Forum: Plugins
In reply to: [WooCommerce] Orders disappearedHi, from the sound of things since you say you had DNS issues is that the orders went to another site you had your domain pointed to? DNS updates can take up to 24 hours to complete, in that time if you are moving your url DNS entries from one IP to another it may resolve to the old IP instead of the new one.
All I can think is that the orders and reviews were going to the site at the old IP.
Hi, in WP-Admin under WooCommerce -> Settings -> Emails tab, edit the New Order email option and ensure the admin email is present there if it is then the issue is most likely related to spam filters.
If your site relies on WordPress sending your emails ( the default behavior) these emails tend to get caught up in spam filters, to remedy this we recommend you use a dedicated email provider and not just rely on WordPress’ email sending functionality.
Have a read through the email FAQ https://docs.woocommerce.com/document/email-faq/ it will give you details on why this happens and ways to get around it like installing a dedicated email provider for your site.
Forum: Plugins
In reply to: [WooCommerce] Shipping address is being sent instead of billing addessHi, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.- This reply was modified 7 years, 5 months ago by Gerhard Potgieter. Reason: Replied to wrong topic
- This reply was modified 7 years, 5 months ago by Gerhard Potgieter.
Forum: Plugins
In reply to: [WooCommerce] Category pages blank(white screen)Hi, in WP-Admin go to WooCommerce -> System Status -> Logs and then select the fatal error log, there should be some details in there around what is causing the issue.
This kind of problem however is usually caused by either a conflict with your theme or with another plugin.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
Forum: Plugins
In reply to: [WooCommerce] how to change woocommerce currency symbolHi, sorry about that. I should have made it clear I did not test the code but provided it as a guide.
Here is the tested code that I can confirm work.
add_filter( 'woocommerce_currency_symbol', 'my_custom_currency_symbol' ); function my_custom_currency_symbol( $symbol ) { return 'Rs'; }Forum: Plugins
In reply to: [WooCommerce] Price filter dissapears when out of rangeHi, thanks for logging. At present, the only way to reset would be to visit the shop link again since the widget will not be shown when no products are found.
Going to resolve this topic since we now have an issue and can continue the discussion there.
Forum: Plugins
In reply to: [WooCommerce] order page showing 404 errorThe endpoints are relative to the My Account page, so you will have to change your links and prepend my-account or whatever the slug is for your My Account page, ie yoururl.com/my-account/orders/
The reason it needs to be relative is to do with permissions, everything in My Account needs to be restricted and placing all the endpoints under My Account enables this with ease.
Forum: Plugins
In reply to: [WooCommerce] REST API Version documentHi, if you look closely to the link I sent you will see it contains a table that links to the different versions of the API.
Here is the direct link to the v2 documentation https://woocommerce.github.io/woocommerce-rest-api-docs/wp-api-v2.html
Forum: Plugins
In reply to: [WooCommerce] Use filter to show variation color imageAh, sorry about the misunderstanding then. Seems like you already have an advanced layered nav widget going with swatches for the shop page. Unfortunately, I am not aware of a way to auto change the image based on the selected filter.
Forum: Plugins
In reply to: [WooCommerce] How to fix WC Order ErrorHi, since WooCommerce 3.0 we have deprecated the reduce_order_stock function in the Order class and replaced it with a global function called wc_reduce_stock_levels.
All that message means is you still have a theme or plugin that is utilising the old function that will need to be updated to use the new function. I can unfortunately not tell you which plugin it might be so you will have to troubleshoot on your own. I would start by checking if there are updates available for any plugins you have installed and then update, and also check your theme for updates and update that.
Remember that you need to make sufficient backups for updating your theme or plugin in case something goes wrong you have a way to roll back the changes.
Hi, since WooCommerce 3.4 we have added compatibility for all themes. The notices simply mean that your theme was not developed and designed with WooCommerce in mind so it might not look the best for an eCommerce store.
That said, everything should in theory still function correctly and look decent with the default compatibility we have included since WooCommerce 3.4.
So in short, if your site looks good and functions as you expect it to function then I would not worry too much about the message.
Regarding the outdated template copies, some themes basically override the core WooCommerce templates, in that case you might just not get the latest stylings, everthing should still look the way it did before the upgrade, but best would be to enquire with your theme developer about an update that contains the updated template files.