kka3cx

Hi, @bluejay77

Thanks for advice, I’ve already made it like you said. But actually, It’s workaround solution. For example, if we fill users with incorrect emails, it could be unexpected behavior when crm owner will decide to export all contacts email addresses and make an email newsletter for all of them.

I know, that Jetpack is for small business mostly and email can be unique key in this case. But if you would like to expand the integration options for example for Voip and PBX, I advise you few features:

1. Make different unique key, like id or smt.
2. Add journaling for Chat and Calls with API support.