keyanab
Forum Replies Created
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Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Translating strings not workingHello @britner!
I haven’t set up Loco Translate in any other way than just installing it, changing strings and saving.
I did clear Woo template cache without any luck.
I tried clearing the websites cache and nothing.
I have a theory that it might be the strings in brackets that aren’t being updated, e.g. {order_number}. But that’s the only one I found, so it might not.
I’ve gone through both WooCommerce and also your plugin in Loco Translate, and everything IS translated correctly, but weirdly enough not in the actual emails both in the customizer and the live version.
Forum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Translating strings not workingHi Hannah, thank you for your reply.
Yes, the cache is cleared on both ends. The plugin and WordPress are using the latest version available.
I’ve double-checked Loco Translate to make sure all strings are translated properly, which they are.
I’ve added this picture to show you in which strings the issues lie:
The HTML that won’t translate are:
The H2 under the id=”body_contente_inner”,
The H3 under the class=”order-info-split-table”,
The P under the class=”inside-quantity”,
The H2 under the class=”address-container”.It’s mainly the text that can’t be edited directly in the customizer.
The translations are working in neither the live emails nor the customizer.
Thank you for your help!
Please let me know if you find a solution to this.