kellyhba
Forum Replies Created
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Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] Popup IssueThanks for getting back to me. Yes, we are using Elementor.
You will not be able to see the issue currently occurring on our website as we reverted back to the older version of the Hubspot plugin (8.12.41) where this was not an issue. Here is a page where this occurred with version 8.13.58. Our Free Tools page: https://www.totem.tech/free-tools/
Instead of the Hubspot forms appearing when a button is clicked, they were all displaying on the actual page, one after another at the bottom. If you clicked a button, the pop-up itself would appear (heading, image, etc), but did not have the Hubspot form fields displayed on the pop-up as it used to.
Currently, the buttons are using the Hubspot form short-code, but we checked and had the same issue when we used the html code. The forms that are embedded right on the page seem to be fine. It’s all of the pop-up forms that appear to be an issue.Forum: Plugins
In reply to: [HubSpot All-In-One Marketing - Forms, Popups, Live Chat] Popup IssueHello,
We experienced the same issue after updating our Hubspot plugin from Version 8.12.41 to Version 8.13.58. The only thing that seems to fix the issue is reverting back to the older plugin version.
Are there any updates regarding this issue and when/how it might be corrected?
Thanks.