kalvareztb
Forum Replies Created
-
Forum: Plugins
In reply to: [The Events Calendar] Oops, no tickets found<span style=”font-size: inherit; font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", sans-serif;”>Hi, I’m experiencing the same issue and wanted to add another data point.</span>
We are currently running Event Tickets 5.29.4 and The Events Calendar 6.17.4. Our ticket has a defined capacity of 35 rather than Unlimited.
The interesting behavior is that checkout <strong data-start=”948″ data-end=”999″>works correctly when I am logged into WordPress, but when testing as a logged-out user in Incognito, selecting a ticket and clicking “Get Tickets” takes me to the checkout page with <strong data-start=”1134″ data-end=”1157″>“Oops, no tickets!” A customer attempting to purchase is experiencing the same issue.
We have cleared the WP Engine cache and retested in a new Incognito session.
We are also running Events Calendar Pro 7.7.2 and are seeing a notice that 7.7.12+ is required, although WordPress currently shows no Pro update available despite the license being valid.
Before we attempt a rollback or make additional changes, can you advise whether this logged-in vs logged-out behavior is consistent with the known issue, and what version/workaround you currently recommend?
Thank you!