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  • Thread Starter kaikamegaya

    (@kaikamegaya)

    hello, thank you for your reply.
    what do you suggest I should ask to the host? I asked them to exclude the checkout page from their cache exception before I reached out to you.

    Thread Starter kaikamegaya

    (@kaikamegaya)

    Thank you for your quick reponse. Is this the one what you wanted to see?
    as for the steps that I took, just as you can see the screen record, top -> product page -> press add to cart button -> checkout -> (then it says the cart is empty)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://matsushita.co
    Site address (URL): https://matsushita.co
    WC Version: 4.2.2
    REST API Version: ✔ 1.0.8
    WC Blocks Version: ✔ 2.5.16
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.2.4
    Log Directory Writable: ✔
    WP Version: 5.4.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.12
    PHP Post Max Size: 100 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 1000
    cURL Version: 7.45.0
    OpenSSL/1.0.1e
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 100 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.2.2
    WC Database Prefix: wp_1d55wsgtqx_
    Total Database Size: 9.17MB
    Database Data Size: 5.48MB
    Database Index Size: 3.69MB
    wp_1d55wsgtqx_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_actionscheduler_actions: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
    wp_1d55wsgtqx_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_actionscheduler_logs: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    wp_1d55wsgtqx_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_1d55wsgtqx_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_1d55wsgtqx_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_gf_form_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_options: Data: 2.06MB + Index: 0.08MB + Engine InnoDB
    wp_1d55wsgtqx_postmeta: Data: 1.52MB + Index: 1.88MB + Engine InnoDB
    wp_1d55wsgtqx_posts: Data: 0.44MB + Index: 0.06MB + Engine InnoDB
    wp_1d55wsgtqx_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_sbi_instagram_posts: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_1d55wsgtqx_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_1d55wsgtqx_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_1d55wsgtqx_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_1d55wsgtqx_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_1d55wsgtqx_yoast_indexable: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp_1d55wsgtqx_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_1d55wsgtqx_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_1d55wsgtqx_yoast_seo_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_1d55wsgtqx_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 53
    acf-field-group: 3
    attachment: 86
    customize_changeset: 1
    nav_menu_item: 5
    page: 8
    post: 3
    product: 30
    product_variation: 12
    revision: 137
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (10) ###
    
    Advanced Custom Fields: by Elliot Condon – 5.8.12
    All in one Favicon: by Arne Franken – 4.7
    Easy FancyBox: by RavanH – 1.8.18
    LoftLoader: by Loft Ocean – 2.2.2
    WooCommerce Side Cart: by XootiX – 2.1 – Installed version not tested with active version of WooCommerce 4.2.2
    Sticky Menu (or Anything!) on Scroll: by WebFactory Ltd – 2.21
    WooCommerce Square: by WooCommerce – 2.1.5 – Installed version not tested with active version of WooCommerce 4.2.2
    WooCommerce: by Automattic – 4.2.2
    WooCustomizer: by Kaira – 1.1.9 – Installed version not tested with active version of WooCommerce 4.2.2
    WPForms Lite: by WPForms – 1.6.1
    
    ### Inactive Plugins (16) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.6
    All-in-One WP Migration: by ServMask – 7.24
    All-in-One WP Migration File Extension: by ServMask
    Inc. – 1.5
    
    Classic Editor: by WordPress Contributors – 1.5
    CoBlocks: by GoDaddy – 2.0.2
    GTranslate: by Translate AI Multilingual Solutions – 2.8.55
    Hide Dashboard Notifications: by BitofWP – 1.1.0
    Jetpack by WordPress.com: by Automattic – 8.7
    LiteSpeed Cache: by LiteSpeed Technologies – 3.2.3.2
    Smash Balloon Instagram Feed: by Smash Balloon – 2.4.5
    Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24
    WooCommerce Admin: by WooCommerce – 1.2.4 – Installed version not tested with active version of WooCommerce 4.2.2
    WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.0.3
    WooCommerce Services: by Automattic – 1.23.2
    WP101 Video Tutorials: by WP101Plugin.com – 0.3
    WP Force SSL: by WebFactory Ltd – 1.55
    
    ### Dropin Plugins (1) ###
    
    object-cache.php: APCu Object Cache
    
    ### Must Use Plugins (1) ###
    
    System Plugin: by  – 3.16.4
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: JPY (¥)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #89 - /shop/
    Cart: #90 - /cart/
    Checkout: #91 - /checkout/
    My account: #92 - /my-account/
    Terms and conditions: #272 - /terms-of-use/
    
    ### Theme ###
    
    Name: Storefront Child Theme MT
    Version: 1.0.0
    Author URL: http://stuartduff.com
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 2.5.7 – 2.5.8 is available
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: storefront-child-theme-master/archive-product.php
    storefront-child-theme-master/single-product.php
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    
    ### Action Scheduler ###
    
    Complete: 184
    Oldest: 2020-06-27 13:13:32 +0000
    Newest: 2020-07-08 12:44:25 +0000
    
    Pending: 3
    Oldest: -0001-11-30 00:00:00 +0000
    Newest: 2020-07-15 11:15:19 +0000
    
    • This reply was modified 5 years, 10 months ago by Yui.
    • This reply was modified 5 years, 10 months ago by Yui. Reason: please use CODE button for proper formatting
Viewing 2 replies - 1 through 2 (of 2 total)