justinfarquhar
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Forum: Fixing WordPress
In reply to: Urgent: Change to https in wp_admin took my website downI managed to get the host to revert to http and it’s now working again.
My host charges £25+ for SSL certificates. So, I’m going to think about that (not even sure if I’ll still with this host). Plus, I don’t want to risk any more potential down time right now (as you can probably tell, I barely know what I’m doing).
But thanks for your advice.
Forum: Fixing WordPress
In reply to: Urgent: Change to https in wp_admin took my website downSo, I should access wp-config.php via FTP client, and edit to include:
define( 'WP_SITEURL', 'https://www.movingsky.co.uk' );Is that right?
In the meantime, I called by hosting provider who said that the issue was that I didn’t have a package that included an SSL certificate. Does that sound correct? They said that they would try to revert my site to http for now.
Forum: Fixing WordPress
In reply to: My WordPress site is down – please helpThanks,
This is what they said:
Has referred this to our engineers and as what they advise, the php version needs to be switch back to 5.4 and then you will have to update anything that needs updating to adapt to PHP 7.3.
Please let me know if you want me to change the php version back to 5.4 as advised by our engineers.
My old version of WP (and PHP) worked (mostly) fine. But you say that WP is only compatible with PHP 5.6.20 or higher. So will this work? Will this give me access to wp_admin and allow me to update WP and then PHP? And then my theme? Or should I instead stay on 7.3 and use an FTP client to overwrite all the WP files with the latest version?
Forum: Fixing WordPress
In reply to: My WordPress site is down – please helpI can see instructions for this here. And I’ve downloaded the latest version. However, my set up seems to differ from the instructions in that the folders for wp-admin, wp-content, wp-includes and the ‘root directory files’ are not sitting in the root of my site but are sitting in a folder called ‘htdocs’. My assumption is that I should overwrite the content of ‘htdocs’ (I have downloaded a copy of my site using FileZilla). I assume that is my root folder. Is this a safe assumption?
Forum: Fixing WordPress
In reply to: My WordPress site is down – please helpAnother option might be to roll back to PHP 5.2 (again) to get access to wp_admin, but that is not a self-serve feature and they will probably charge me (again) to have a support person do it.
Forum: Fixing WordPress
In reply to: My WordPress site is down – please helpThe online instruction for fixing this, that I can find, involve updating the WP version (in wp_admin) and/or using a info.php file. However, since I upgraded to PHP 7.3 I can access neither wp_admin (again) nor visit the info.php on my site – all I see is the “MySQL missing” message above. Is it possible to add/fix MySQL and/or update WP via FTP?
Forum: Fixing WordPress
In reply to: My WordPress site is down – please helpHi, Thanks for you patience James, somehow (tired and frustrated I guess) I missed that you sent me a link.
OK, so I followed your instructions. I used Filezilla to deactivate my plugins (renamed folder) and that gor me back into wp_admin! So far so good.
Next, I updated the php version with my hosting provider from 5.2 to 7.3.
This causes me to lose wp_admin again and brings the following message (this happened first time around too):
“Your PHP installation appears to be missing the MySQL extension which is required by WordPress.”
How do I fix that?
Forum: Fixing WordPress
In reply to: My WordPress site is down – please helpThanks, but how can I reset my plugins without a dashboard?
Forum: Fixing WordPress
In reply to: Error message with WP GeoI’m not really sure. I’m using a component of the Brankic WP theme called ‘WP Geo Location’. The script on the page looks like this:
[bra_google_map location="Banbury" zoom="15"]I’ve now added the WP Geo plugin to my WP site. And I’m trying to make sense of Google API keys. But I don’t really know what I’m doing.
As far as I can tell, the problem is due to Google adding the requirement for an API key. But I’m not clear how to fix this (preferably quickly) in my specific WP site.
Can you help?