JoshM28

Thanks for the help and advice everyone!

And/or they think the site would be //www.wordpress.stmpgh.org/

I considered that too, but I walked him through copying and pasting the link I gave him verbatim.

Has he cleared the cache and cookie in his browser? Tried another browser? Cleared DNS on his computer?

He has tried IE, Chrome, and Safari to access the site with no luck. For an older Catholic priest, he’s pretty tech-savvy. He’s cleard his cache and cookies, but not DNS. I’m not entirely sure how he would do this — but I will ask the IT guys.

Can you actually verify that all this is, well, kosher? That you have both been given wrong credentials?

I’m not sure what you mean by this. I’ve been contracted by the parish to build a new site. So what credentials are you referring to?

I think before I would give any consideration or anxiety to “compromised networks”, I would ask the IT team for the facility to first confirm that the site is indeed completely functional from outside of the local network, then have them diagnose the hardware issue that isn’t allowing the site to be viewed from inside the local network.

I agree with this assessment. As far as being accessible outside the local network, I am 110% sure it is. I have tested on multiple PCs and have had friends do so from all over the place. I know that this issue is specific to their network. I put in a ticket with the IT folks, so I guess I’ll wait until Tuesday.

I’m not sure how to put this into cogent wording, but here goes. Does it have anything to do with them installing wordpress in place of the “WWW”? In the past, I’ve installed WP on a subdirectory, rather than in front of the URL. Does this make a difference at all?

Again, thanks for all the help!