Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • I don’t have that one. I do have the Sydney Toolbox plugin for my Sydney theme and I disabled that this weekend. Haven’t had a chance to test it thoroughly since I basically had to delete all of my variations to work around this problem and haven’t bothered to recreate them yet. Will post back here if that fixed anything.

    We had the default hold inventory set up (60 minutes) but disabled it when we first encountered this issue. The funny thing was, it didn’t make a difference. Even with hold inventory disabled (left blank in settings per the instructions), “draft” orders are being created by some customers when they add items to their cart and in the notes on those draft orders it says the stock is being held for 10 minutes. I have NO idea where that 10 minute hold is coming from because “10 minutes” isn’t configured anywhere.

    • This reply was modified 2 years, 5 months ago by jonesy16.

    I’m having the same issue. Variable product, stock management all seems to be set correctly. Works some times, others not. When it works, it correctly says in the logs that the stock was held for 5 minutes (which is what the global setting is set for). When it doesn’t, draft order reports get made saying the stock was held for 10 minutes (can’t find 10 minutes as a setting anywhere).

Viewing 3 replies - 1 through 3 (of 3 total)