john
Forum Replies Created
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Hi there,
Thanks for keeping in touch with us.In this case, kindly submit a support ticket here: https://simplecalendar.io/contact/ . We will do our very best to address your query to the best of our ability.
Kind Regards
Forum: Plugins
In reply to: [Simple Calendar - Google Calendar Plugin] Calendars No Longer DisplayingHi there,
Thanks for reaching out to us.
In regards to the issue here, please ensure the following:
1. That your calendar is public. Here is a guide on how to implement this: https://docs.simplecalendar.io/make-google-calendar-public/ .2. Counter-check that the correct calendar ID. Here is a guide on how to check the calendar ID: https://docs.simplecalendar.io/find-google-calendar-id/ . It should be the calendar ID for the user account that created the project and calendar.
3. Clear your calendar cache as outlined here: https://docs.simplecalendar.io/how-to-clear-calendar-cache/ .
If the above does not help, kindly let us know what version of Simple Calendar that you are using.
Regards
Hi there,
We have responded to that topic. Please do keep us posted within the topic on how it goes.
Kind Regards
Hi there,
Thanks for your patience on this.
Please feel free to reach out once again in case of any questions.
Kind RegardsHi there,
Thanks for keeping in touch with us.
In this case, I still do see those other calendar plugins activated. Please completely disable those plugins. In addition, please carry out the following:
– Counter-check that your individual events in Google Calendar are public and not private. The free version of the plugin does not render private events.
– Ensure that the periods that you have set your calendar to cover do actually contain events. For example that there are events in the month of December.Once the above checks are made, ensure that you do also clear your calendar cache as outlined here: https://docs.simplecalendar.io/how-to-clear-calendar-cache/ .
Let us know how it goes.
Kind Regards
Hi there,
In regards to your review here, the plugin does work as expected. In your case here, it seems that you are trying to use our calendar plugin alongside another calendar plugin, thereby likely creating a conflict. Please use our “Simple Calendar – Google Calendar Plugin” alone and you will realize that the plugin works as expected.
I hope this information helps.
Kind regards
Hi there,
I’m glad to hear that your calendar is now working as expected.
Should you have any questions, please feel free to reach out once again.
Kind Regards
Hi @pysiek ,
Thanks for your input.We will be releasing an update with a fix to this issue, soon.
Kind Regards
Hi there,
Thanks for reaching out to us.
In regards to your query here, there is no OAuth setup required while using our free plugin. I have just checked the link you shared and it seems that you have another Events calendar plugin installed. Please have this plugin disabled and check whether the issue is resolved.
Let us know how it goes.
Kind Regards
Hi there,
Sorry about the issue.In this case, we have replied to the ticket that you raised. Kindly look into it and get back to us.
We look forward to your reply.
Kind Regards
Hi there,
In regards to your query here, support for issues related to commercial plugins is not provided here. I would recommend submitting a support ticket here: https://simplecalendar.io/contact/ for assistance by the support team.
I hope this helps.
Kind Regards
Hi there,
Thanks for sharing this information.
In this case, I will relay this to our team as well.
Kind Regards
Forum: Plugins
In reply to: [Visibility Logic for Elementor] Content visible by dates appears hiddenHi there,
Thanks for sharing that information.
In this case, I’m now in a position to replicate the issue. I have gone ahead and notified the development team about this issue so that they can have this fixed in an update.
My apologies for the inconvenience that this has caused.
Kind Regards
Forum: Plugins
In reply to: [Visibility Logic for Elementor] Content visible by dates appears hiddenHi there,
I’m sorry to hear that you are encountering an issue with the plugin.
In this regard, I have carried out tests from my end and I do not seem to replicate an issue with the Date/Time feature while using the latest Elementor version (3.25.10). Could you perhaps look into the Timezone that you have enabled in your site, within the the Settings > General section of your WordPress dashboard, and ensure that it is correct.
In addition, please try disabling other plugins that you may have in place and check whether the issue is resolved. If so, reactivate them one by one to identify the conflicting plugin.
I hope this gets to help.
Kind Regards
Hi there,
Thanks for keeping in touch with us.
In this case, no the issue is not forgotten yet. It will be addressed in an update and we will keep you posted once an update addressing it is released.
Thanks for your concern.
Regards