john

Forum Replies Created

Viewing 15 replies - 151 through 165 (of 820 total)
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  • Forum: Plugins
    In reply to: [Simple Calendar - Google Calendar Plugin] Grid view: labels for the weekdays are wrong
    Plugin Support john

    (@johnweru)

    1 year, 3 months ago

    Hi there,

    Thanks for reaching out to us.

    In regards to your query here, kindly ensure that all your Timezones match (Google calendar Timezone, Events Timezone, Calendar SettingsTimezone, and WordPress Site Timezone). Here is a doc about this: https://docs.simplecalendar.io/timezone-settings/.

    I hope this gets to help.

    Kind Regards

    Forum: Reviews
    In reply to: [Simple Calendar - Google Calendar Plugin] Super helpful support
    Plugin Support john

    (@johnweru)

    1 year, 3 months ago

    Hi there,

    Thanks for the positive feedback. We really appreciate it.

    Please feel free to reach out once again in case of any questions about our product.

    Regards

    Forum: Plugins
    In reply to: [Visibility Logic for Elementor] Version 2.3.9 has bugs
    john

    (@johnweru)

    1 year, 4 months ago

    Hi Roy,

    Thanks for keeping in touch with us.

    In this case, as I had earlier on highlighted, this is a conflict between a plugin within your site and the latest release Visibility Logic for Elementor plugin. Do you mind letting us know the plugins that you are using to implement this visibility setting so that we can see if there is anything we can do about this?

    I look forward to your reply.

    Kind Regards

    Forum: Reviews
    In reply to: [Simple Calendar - Google Calendar Plugin] Easy to go
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for the positive feedback.

    About the API key creation, I would recommend checking out our video here: How to setup the Simple Calendar Plugin .

    I hope this helps.

    Kind Regards

    Forum: Plugins
    In reply to: [Simple Calendar - Google Calendar Plugin] Event Bubble appears below the calendar
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for reaching out to us.

    In regards to your question here, please add the following CSS codes:

    .mfp-bg.fadeIn.animated.mfp-ready {
    visibility: hidden;
    }
    .mfp-wrap.mfp-close-btn-in.mfp-auto-cursor.dsm-popup-wrap.et-l.dsm-popup-fullwidth-off.dsm-popup-position-absolute.mfp-ready {
    z-index: 1000;
    }

    I hope this helps.

    Kind Regards

    Forum: Plugins
    In reply to: [Visibility Logic for Elementor] Version 2.3.9 has bugs
    john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for keeping in touch with us.

    In regards to the query here, it seems that you are using another plugin to implement the “Restrict by language” condition as the Visibility Logic for Elementor plugin does not include this feature, and there hence could be a possible conflict between that plugin and our plugin.

    I would hence recommend reaching out to the plugins support team about this matter.

    Kind Regards

    Forum: Plugins
    In reply to: [Visibility Logic for Elementor] “add_control_to_stack” or “sticky”effects_offset” error
    john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for reaching out to us.

    In regards to the query here, I do not think that notice is coming from the Visibility Logic For Elementor plugin as the plugin does not provide a “sticky_effects_offset”, which by that notice it seems that “sticky_effects_offset” is being declared more than once hence the notice. It is possible that another plugin could be causing this or even a theme. However, could you kindly send us your system info. You can find it in under Elementor → System info. Please use Pastebin to paste it and send it to us.

    I look forward to your reply.

    Kind Regards

    Forum: Plugins
    In reply to: [Visibility Logic for Elementor] Version 2.3.9 has bugs
    john

    (@johnweru)

    1 year, 4 months ago

    Hi Roy,

    Thanks for reaching out to us.

    In regards to your query here, we are not in a position to have a full view of the site on the front-end as it requires access details. kindly elaborate more on this issue, especially on the visibility setting that you were using on the page. In addition, please send us your system info. You can find it in under Elementor → System info. Please use Pastebin to paste it and send it to us.

    We look forward to your reply.

    Kind Regards

    • This reply was modified 1 year, 4 months ago by john.
    Forum: Plugins
    In reply to: [Simple Calendar - Google Calendar Plugin] Expand Multi-day Events not working recently
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for bringing this issue to our attention.

    In this regard, I have gone ahead and notified the development team about it so that it is fixed in an update.

    Sorry for this issue.

    Regards

    Forum: Plugins
    In reply to: [BuddyPress Builder for Elementor - BuddyBuilder] Members Directory Filter Widget Error Fix
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for reaching out to us.

    In regards to the issue here, I was in a position to replicate that warning from my end. The code that you shared does also seem to fix the issue.

    I will notify the development team about it so that it is fixed in an update.

    Thanks for bringing this to our attention.

    Kind Regards

    Forum: Plugins
    In reply to: [Visibility Logic for Elementor] Day of the week
    john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for reaching out to us.

    In regards to your question here, what is possible with our plugin is to hide or show section for a certain time, and not scheduling. To implement this visibility functionality, you will need to use the “Date Time” feature. Within the Date Time settings, you will then need to set the settings as:

    Select Type: Week Days + Time FROM/TO

    Days Of the Week: Monday

    Time From: “Your desired start time”

    Time To: “Your desired end time”

    Ensure that you also specify the desired Visibility setting within the Visibility “General” Tab. I would also recommend checking out our doc here: https://staxwp.com/docs/date-time/ about the “Date Time” visibility setting.

    I hope this information helps.

    Kind Regards

    Forum: Reviews
    In reply to: [Simple Calendar - Google Calendar Plugin] This plugin is great – you do have to clear cache sometimes
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for the positive feedback.

    We do also not plan to abandon the plugin. There will be more maintenance updates to it.

    Kind Regards

    Forum: Plugins
    In reply to: [Simple Calendar - Google Calendar Plugin] Slow Calendar Update
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for keeping in touch with us.

    In this case, there should only be a single “clear cache” link within the Calendars segment from the dashboard. If you have a cache plugin in your site then, some cache plugins add “clear cache” links on posts, pages and other custom post types, which explain why you would have a case where you see two similar “clear cache” links. The second clear cache plugin from the cache plugin will not work in clearing the calendars’ cache, which again explains why it may not be working on your end.

    I’m however glad to hear that the issue here is now resolved. Please feel free to reach out once again in case of any questions.

    Kind Regards

    • This reply was modified 1 year, 4 months ago by john.
    Forum: Plugins
    In reply to: [Simple Calendar - Google Calendar Plugin] Slow Calendar Update
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for keeping in touch with us.

    In this case, do you have a caching plugin in your site? If so, this would explain why you have a second clear cache link. This is something that would be added your cache plugin.

    About the time it takes for the right display to be reflected, again if you have a caching plugin in place, this would likely influence the time taken to correctly fetch events. Also, if your host has implemented caching on their end, then this would again influence how long it takes to fetch the correct events.

    Regarding the fact that that you need to clear your cache every time, yes this is so if you are editing events in your Google Calendar. In addition, you also need to adjust your refresh interval to a lower time in your advanced settings within the calendar illustrated here: https://prnt.sc/lpOiSvgjrrFG .

    I hope this information helps.

    Kind Regards

    Forum: Plugins
    In reply to: [Simple Calendar - Google Calendar Plugin] Slow Calendar Update
    Plugin Support john

    (@johnweru)

    1 year, 4 months ago

    Hi there,

    Thanks for keeping in touch with us.

    In regards to your question here, the two cache links (the one of the calendars list and the one on calendar edit screen) have the same intended functionality. If you have another clear cache link in your calendar list, it likely could be from a Caching plugin that you may have in place.

    Upon clicking the link within the calendar list next to the calendar, you should see the page reload. On the other hand, upon clicking the clear cache button on the calendar edit screen, you should notice a spinning icon that is then hidden from view once the cache is cleared.

    I hope this answers your question here.

    Kind Regards

Viewing 15 replies - 151 through 165 (of 820 total)
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