I’m in the same boat. I want to show my ancestors in this tree and not some ancestors descendants. Does treepress-charts address this?
I noticed that the way my header was set up it covered the first 20 or so pixels of my page. Once I added a separator at the top, I can now see the message. Guess it’s always been there but maybe hidden by my header?
Anyway, my issue is resolved.
I’m having exactly the same issue.
http://bubblescan.com/avada/demo/