Joel

Hi,

I hope this message finds you in good spirits.

The errors you’ve reported indicate several issues with the generated package, likely due to misconfiguration or compatibility problems among the various plugins Elementor uses.

Having reviewed your entire message and the provided screenshots, I suggest the following steps:

1. Clear Browser Cache: At times, the browser cache might disrupt Elementor’s interface. Please clear your browser cache or access Elementor through an incognito/private window to check if the issue still occurs.
2. Disable Plugins: It’s possible that other plugins could be conflicting with Elementor. I recommend deactivating other plugins one at a time to see if the issue is resolved. Certain plugins might interfere with Elementor’s functionality.
3. Switch Theme: As a temporary measure, switch to a default WordPress theme (such as Twenty Twenty-One or Hello Theme) to determine if the problem stems from your current theme.
4. Update Elementor and WordPress: Ensure you are using the most recent version of Elementor that’s compatible with your WordPress setup. Likewise, update WordPress to its latest version if not already done.
5. Server Resources: Insufficient server resources can sometimes lead to issues. Please check that your hosting server fulfills Elementor’s minimum requirements for PHP (we recommend version 7.4) and the memory limit.
6. Reinstall Elementor: Should the above steps not resolve the issue, consider reinstalling Elementor. First, deactivate and delete the current Elementor plugin, then reinstall it from the beginning.

Always ensure you have a backup of your website before undertaking significant actions, such as deactivating plugins or changing themes, to prevent potential data loss or conflicts.

If you’re an Elementor Pro user, our pro support is available to you. Please reach out through your My Elementor account, and we’ll strive to resolve this promptly.

Remember to back up your site before making any major changes. Should you encounter difficulties with any of the suggested steps, please contact your hosting provider for assistance.

Should you have any more questions or concerns, please don’t hesitate to contact us.

Best regards,

Hello,

Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.

To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.

Please note that as per WordPress.org guidelines, commercial product support isn’t provided on this platform.

I appreciate your understanding.

We are wishing you a pleasant day ahead.

Kind Regards,

Hi,

Thank you for reaching out. I hope this message finds you well.

I understand that you’re looking for specific guidance, but without more details, it’s challenging to provide a tailored solution.

However, I can point you towards several tutorials that should be quite helpful. They cover the basics of using containers and adapting your design for tablet and mobile devices:

• Understanding Containers for Responsive Design
• Adapting Your Design to Tablet and Mobile
• Responsive Design Using Containers – Elementor Guide

I’m here to assist you as you navigate through this challenge. Should you have any more questions or need further clarification, please don’t hesitate to get in touch.

Best regards,

Hi,

I hope this message finds you well. As we have not received a response to our previous messages, we will assume your issue has been resolved. Should you require further assistance, please feel free to open a new topic.

Wishing you a wonderful day.

Hi, 

Thank you for your message. First of all, I hope you are well. 

Let’s walk through the steps for creating and editing sections in Elementor. I’ll guide you both in creating new sections and accessing section settings.

1. Creating a New Section:
   • Open the page you want to edit using Elementor.
   • Click the “Edit with Elementor” button.
   • Once Elementor is active, look for the “Add New Section” icon on the page.
   • Click the icon to add a new section to your page.
2. Editing Section Settings:
   • After adding a new section, you’ll want to customize its settings. Here’s how:
     • Layout:
       • Content Width: Choose between Boxed or Full Width.
       • Columns Gap: Set the gap between columns.
       • Height:
         • Fit to Screen: The section will fill the screen.
         • Min Height: Set a minimum height for the section.
       • Vertical Align: Adjust the vertical alignment of section content.
       • Overflow: Control how content that exceeds the container size is handled (e.g., allow overflow or hide it).
       • Stretch Section: Force the section to span the full width of the page.
       • HTML Tag: Set an HTML tag for the section.
     • Style:
       • Background:
         • Choose between Classic (color or image), Gradient, Video background, or an image slideshow background.
         • Set background overlay options.
       • Border:
         • Define border type, radius, and add a box shadow.
       • Shape Divider:
         • Choose a shape divider style, set color, width, height, flip direction, and bring it to the front.
       • Typography:
         • Set typography colors for the section.
     • Advanced:
       • Margin: Set section margins.
       • Padding: Adjust section padding.
       • Z-index: Set the stacking order.
       • CSS ID: Assign a custom CSS ID.
       • CSS Classes: Add CSS classes.
       • Motion Effects (available for Pro users) ².

Remember that you can manipulate and style sections either through the Elementor Panel on the left or by right-clicking the section handle and choosing from the context menu. Feel free to explore these options to create visually appealing layouts!

If you encounter any issues while using the NVDA screen reader, I am here to support you through this challenging situation. Or additional support from the Elementor community. Happy designing! 

• This reply was modified 2 years, 4 months ago by Joel.

Hello,

I understand the design you’re aiming to create, and I’m happy to inform you that it is indeed possible with the guidance provided in this tutorial from the Elementor YouTube channel: Elementor Tutorial.

Additionally, we have a comprehensive series of 10 videos that delve into the Motion Effect functionalities, which might further assist you in achieving your desired design. You can explore them here: Motion Effect Tutorial Series.

I hope you find these resources valuable in crafting your design. Please know that I am here to offer my support as you navigate through this process. Should you have any questions or require further assistance, do not hesitate to reach out.

Best regards,

Hello Luke,

I hope this message finds you well. It’s with regret that I learn the guidance provided by my colleagues did not meet your needs. Please know that your feedback is invaluable to us, and I extend my sincere gratitude for taking the time to share your experience. It’s essential to acknowledge that while we deeply value and respect your insights, our priority is to thoroughly address your concerns.

Upon reviewing your website, I’ve noticed that the issue seems to stem from custom CSS within your theme. I’d like to bring to your attention a feature in Elementor that allows you to disable the default fonts and colors. This might not have been highlighted by my colleagues previously, so I’m taking the initiative to introduce this solution to you.

For detailed guidance, please refer to this document: Disable Elementor’s Default Fonts and Colors.

Rest assured, we are committed to assisting you further. Should you have any more questions or require additional support, feel free to respond to this thread. I am here to ensure we diligently work towards resolving any lingering issues.

Once again, thank you for your invaluable feedback. Your input is crucial in helping us enhance our services and better serve you.

I eagerly await your response and am hopeful for the opportunity to assist you further.

Kind regards

Hello,

Thanks for reaching out! 

If you’ve accidentally closed the first-time configuration wizard for the Elementor Core plugin and reinstalling it didn’t trigger the setup wizard again, you can try a few things to reactivate the configuration process. Sometimes, simply reinstalling the plugin isn’t enough because WordPress retains settings and configurations in the database, preventing the setup wizard from being triggered again. Here are a few steps you can try:

• Clear Cache: Start by clearing your WordPress site cache if you’re using any caching plugins. Also, clear your browser cache to ensure no cached pages are interfering.
• Use a Plugin: There are plugins available that can reset specific plugins to their original state or can reset your entire WordPress site to its default settings. Be cautious when using these, as they can result in data loss. Plugins like “WP Reset” can be useful, but remember to back up your site before using them.
• Manual Configuration: If the setup wizard cannot be reactivated, you can manually configure Elementor settings through the WordPress dashboard. I recommend our academy where you can learn more about Elementor. https://elementor.com/academy/ 

I am here to support you through this challenging situation. If you have any further questions or concerns, feel free to reach out.

Best regards,