joelmanatharayil
Forum Replies Created
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Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….Not sure if this is a bug or if it’s a feature that the devs haven’t implemented. I’m leaning towards the latter.
It would have been nice if it was mentioned somewhere in the documentation at least so I didn’t have to waste two days trying to “troubleshoot” this problem.
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….I found the fix. If I (admin) reply to a guest commenter from the wordpress dashboard, the guest user is not notified. However, if I reply to the guest in the wpdiscuz comment box on the blog post page, the guest user is notified.
All this time I was testing by responding to users from wordpress dashboard (although this should be technically working too). But if the guests are only notified if I reply to them from the blog post page, that’s fine with me! I can do that!! 🙂
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….Ok.
I have posted a commented on the page you linked with the following text:
“Test admin and editor/author reply to guest comment. Please reply.
Notify of “new replies to my comments” subscription selected.
Notify of new replies to this comment checkbox checked.”I received the subscription confirmation email and have confirmed the subscription.
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….The screenshot image you show here is the one where I responded to a guest comment as a GUEST. That works perfect like I’ve been saying from the beginning. It’s the email notification for responses from the admin or any other WordPress user role(editor, author, admin, etc) that is not working.
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….Thank you.
The admin account that I’m replying to guests from is joel@portraitsbyjoel.com and is the same one as in my wordpress profile for the admin user.
The author account that I’m replying to guests is joelmanatharayil@gmail.com.
Why would my sender server name not match my domain name when I respond from the admin account or using any of the other WordPress user roles available?
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….Just enabled it.
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….As I mentioned in my first post, I made sure guests have subscribed and confirmed their subscription to their comment replies and then only I (admin) responded. I have all other email notifications coming to my inbox and none in spam (just verified). I also asked the guest to check their spam when I was trying to figure it out but there is nothing there too.
Website: portraitsbyjoel.com/blog
Click on any blog post to see comments.
Thank you.
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….Isn’t wp-mail function that makes work all other notifications for guest to guest email notifications as well as email notifications for new comments on a website to the site admin or the post author?
Because all the above email notifications work, so I find it hard to believe that it’s a wp-mail function. I hope there is a proper way to fix this bug.Again, to reiterate, when a guest posts a comment and ONLY when the site admin/author/editor replies to the guest’s comment, the guest is not notified. But the guest is notified if another guest replies to their comment.
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….Hi Aghasi,
Thanks for your reply. I’ve already checked all those points in the link you provided before posting here. It’s definitely not a server issue since I’m getting all other notification emails to both wordpress admin and post author accounts.
If it’s a wordpress specific issue, how can you advertise this plugin as “wpDiscuz is the only comment plugin which allows you to subscribe to certain comment replies” when a commenter cannot get any email notifications from the admin, editor or even the author of the post?
Forum: Plugins
In reply to: [Comments - wpDiscuz] Don't receive Email notification when Admin answers….Has there been a fix to this issue that PhilippePierre has posted?
I am having the same problem with comments posted on my blog posts as well. A guest user comments on a post, gets the subscription email, confirms the subscription, and gets redirected to the blog post upon clicking the “Confirm subscription” link. Now, when I (admin) reply to the guest, the “subscribed” guest user is not notified of my reply to their comment. However, if another guest user replies to the previous guest user’s comment, then he gets notified of a new reply.
In short, guest-to-guest interactions and notifications works perfectly. But admin-to-guest comment reply notification does not.
I’ve been searching on both this forum and the plugin forum for a solution but none explains a fix for this. Please help! Thank you.
My website: http://www.portraitsbyjoel.com
Thank you James for your quick response! Now I get it.
A follow-up question: Is there a way for me to import my wordpress.org site into wordpress.com so I can follow other blogs and possibly get discovered on the wordpress.com platform?