Joan

@bzadmin Your solution works partially, because if I do a second “Switch to” for the same user, the cart is deleted.

Hi, I’m also experiencing the same issue described by Denis.

If you still have the cart data available in the persistent cart, you can use the following snippet to restore it and move the lines back into the session cart:

add_filter('woocommerce_persistent_cart_enabled', '__return_true');

add_action('woocommerce_cart_loaded_from_session', function($cart) {
    if ( ! is_user_logged_in() || ! function_exists('WC') ) {
        return;
    }

    $user_id = get_current_user_id();

    // If the session cart already has items, do nothing.
    if ( ! $cart->is_empty() ) {
        return;
    }

    $key   = '_woocommerce_persistent_cart_' . get_current_blog_id();
    $saved = get_user_meta($user_id, $key, true);

    if ( empty($saved) || empty($saved['cart']) || ! is_array($saved['cart']) ) {
        return;
    }

    WC()->cart->empty_cart(true);

    foreach ( $saved['cart'] as $item ) {
        $product_id     = isset($item['product_id'])   ? (int) $item['product_id']   : 0;
        $variation_id   = isset($item['variation_id']) ? (int) $item['variation_id'] : 0;
        $quantity       = isset($item['quantity'])     ? (int) $item['quantity']     : 1;
        $variation      = isset($item['variation'])    ? (array) $item['variation']  : [];

        $cart_item_data = $item;
        unset($cart_item_data['product_id'], $cart_item_data['variation_id'], $cart_item_data['quantity'], $cart_item_data['variation'], $cart_item_data['data_hash']);

        if ( $product_id > 0 && $quantity > 0 ) {
            WC()->cart->add_to_cart($product_id, $quantity, $variation_id, $variation, $cart_item_data);
        }
    }

    WC()->cart->calculate_totals();
}, 20);

After adding the snippet, you need to switch to the user account that lost the cart, and the cart data should be restored.

Once you’ve recovered the data, I recommend removing this snippet and also disabling the “Switch To” plugin until a proper fix for this issue is released — or alternatively, avoid switching to another user in the meantime.

For reference, here’s a link to the latest changes related to cart handling on GitHub:

https://github.com/woocommerce/woocommerce/pull/57961

• This reply was modified 10 months, 1 week ago by Joan.