Jonathan Goldford

Thanks for all the details. Would you mind copying and pasting the content of the reminder email here? Those should go out almost exactly four days before a one-time opportunity takes place (assuming the number of days in the settings hasn’t been changed). It’s odd that you’re getting the email so quickly. Is it possible the email you’re seeing is the immediate notification that you signed up to RSVP?

Sometimes all the emails can be confusing because they can come from both Gravity Forms and the volunteer management plugin. All of them can be turned off, but if some aren’t, then they may overlap.

Since we haven’t heard from you in a bit I’m going to mark this as resolved. If any other questions come up don’t hesitate to let us know.

Thanks for reaching out @home2mars. It’s not possible for a volunteer to update or change their RSVP after they’ve already signed up. This is something you’d have to do in the admin of the website. In most cases, volunteers will email the organization, who then updates the RSVP.

It’s certainly possible to build this type of functionality into the plugin, but it would require some coding skills to tackle it.

I hope that answers your question. Please don’t hesitate to reach out if anything else comes up.

Thanks for reaching out Joe. Unfortunately, there’s no way to list multiple roles using one volunteer opportunity. Instead, we’d suggest creating one volunteer opportunity for each role. To use your Pancake Breakfast example, you would create four different volunteer opportunities within the plugin:

• Pancake Breakfast – Setup Volunteer
• Pancake Breakfast – Volunteer Cook
• Pancake Breakfast – Volunteer Server
• Pancake Breakfast – Clean Up Volunteer

For each opportunity you could then modify the maximum number of volunteers as necessary. So to use your example again, you would set the maximum number of volunteers for the Pancake Breakfast – Volunteer Cook opportunity to be four.

I hope that’s helpful. Don’t hesitate to reach out if you have any other questions.

Thanks for reaching out @junipercoyote and I’m glad you found a workaround.

In case you ever want to troubleshoot it, the issue seems to be that the second page of volunteer opportunities was being redirected back to the first page. You can see this by going to https://fishtrap.org/volunteer-at-summer-fishtrap-2-2/page/2/. Instead of landing on that URL, your website is redirecting back to https://fishtrap.org/volunteer-at-summer-fishtrap-2-2/. It’s a little tough to know the cause, but it’s likely your theme or a plugin. I’d suggest switching to the default WordPress theme and deactivating the other plugins on you site. From there you can test the pagination to see if it starts working. If it does, you can activate plugins and your theme one by one to see what’s causing the problem.

It sounds like you’re all set for now, but hopefully that helps if you change your mind. Good luck with everything!

Thanks a ton for being patient with me while I was out of the office Mia. To answer your question, yes, we believe our plugin is safe against SQL injections and other attacks.

The most likely way an attack would happen is by providing malicious code inside the form volunteers use to express interest. For each of those fields, we immediately sanitize and clean the inputs once they make it back to the server. That way it’s not possible the information entered into the database would include malicious code.

With all that said, maintaining proper security and protection for the plugin is an ongoing process and something we pay very close attention to. If a new security vulnerability pops up, our team will respond as quickly as we we can to patch it.

I hope that’s helpful. Let us know if you have any other questions.