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Forum: Plugins
In reply to: [NS Cloner - Site Cloner and Multisite Duplicator] Not everything was cloned from the Source website

Thread Starter jfung
(@jfung)

1 year, 5 months ago

Update:

The issue got resolved after I increased the PHP limit on the server. It’s slower but it works now.

Forum: Plugins
In reply to: [Themify - WooCommerce Product Filter] Is there any way to speed up the filtering?

Thread Starter jfung
(@jfung)

1 year, 6 months ago

Thank you for the insight!

I have passed the information to the theme developer, hopefully they will have a resolution to it soon.

I have another question regarding the pagination after sorting products with the product filter, but I guess I will open a new topic since it will be off-topic to put it here.

Thanks!

Forum: Plugins
In reply to: [Themify - WooCommerce Product Filter] Is there any way to speed up the filtering?

Thread Starter jfung
(@jfung)

1 year, 6 months ago

Hi,

We’ve upgraded the server speed from 8GB to 16GB.

It seems to be filtering a bit faster but not by much.

We also noticed after filtering, the product images do not show (or it takes so long that we think it doesn’t show).

But once we refreshing the page, the product image show.

Can you advise us on the issue and how to resolve it?

Thanks!

Forum: Plugins
In reply to: [Contact Form 7] Contact form emails are going to All Mail instead of Inbox

Thread Starter jfung
(@jfung)

2 years, 10 months ago

@takayukister Hi, we use the gmail web application to read messages.

Forum: Plugins
In reply to: [Product Enquiry for WooCommerce (Now with AI Assistant)] Enquiry Form fields not clickable with mouse clicks

Thread Starter jfung
(@jfung)

5 years, 10 months ago

Hi,

We did send an email with all the credentials, and one of your customer support Arjun helped us with the issue.

The problem was resolved with his assistance.

Thanks!

Forum: Plugins
In reply to: [Popup Builder - Create highly converting, mobile friendly marketing popups.] Popups somehow causing the mobile menu to hide behind the slider

Thread Starter jfung
(@jfung)

5 years, 10 months ago

Hi,

It seems to have worked!

Thank you so much!

Forum: Plugins
In reply to: [Popup Builder - Create highly converting, mobile friendly marketing popups.] Popup to readjust responsiveness after content size is changed

Thread Starter jfung
(@jfung)

5 years, 10 months ago

It works!

Thank you for the help!

Forum: Plugins
In reply to: [Yoast SEO - Advanced SEO with real-time guidance and built-in AI] How to turn off the page title feature

Thread Starter jfung
(@jfung)

6 years ago

I will try that out, Thanks!

Forum: Plugins
In reply to: [Yoast SEO - Advanced SEO with real-time guidance and built-in AI] How to hide parent product category in the breadcrumb for single product pages?
Thread Starter jfung
(@jfung)

6 years ago
Hi,

Thanks, yes I am using the latest version of Yoast SEO.

I made some changes with the product category structure and set primary categories, and it seems to have worked!

Thanks!
- This reply was modified 6 years ago by jfung.
Forum: Plugins
In reply to: [Popup Builder - Create highly converting, mobile friendly marketing popups.] How to only trigger popup on click?

Thread Starter jfung
(@jfung)

6 years ago

Oh okay,

I thought I had to click “Add” after the on-click event to confirm the on-click setting. It turns out clicking the “Add” actually added an on-load event under.

It’s removed now and it works like a charm!

The unchecking of the “enable content scrolling” also worked!

Thanks!

Forum: Plugins
In reply to: [Popup Builder - Create highly converting, mobile friendly marketing popups.] How to only trigger popup on click?

Thread Starter jfung
(@jfung)

6 years ago

Forgot to include,

My wordpress version is 5.5, and Popup builder version is Version 3.68.4.

Forum: Plugins
In reply to: [Product Slider and Carousel with Category for WooCommerce] Showing 1 product at a time

Thread Starter jfung
(@jfung)

6 years ago

Hi,

The slide_to_scroll=”1″ worked for me!

Thanks!

Forum: Plugins
In reply to: [Checkout Field Manager (Checkout Manager) for WooCommerce] Upload File problem

Thread Starter jfung
(@jfung)

6 years ago

Hi,

it’s been a long time since this issue happened and the website has already passed over to the client, so I cannot test out if it works or not.

Thanks

Forum: Plugins
In reply to: [Checkout Field Manager (Checkout Manager) for WooCommerce] Upload File problem

Thread Starter jfung
(@jfung)

6 years, 4 months ago

Update:

I have installed the WCM 4.9.6 release, and it seemed the problem is partially fixed.

After testing, it seems that on iOS mobile (maybe desktop or laptops too but I don’t have one to test), if users were to take a photo on spot (clicking the Upload ID button will prompt user whether to open the camera app to take a photo or upload a photo from the media storage), then the “Billing Photo ID is a required field” will show.

However, if users upload a photo, then the form submits properly. On Android phones, taking a photo on the spot or uploading a photo both work.

It is very inconvenient for the users (especially mobile) because most of them probably will not take a photo prior to filling the checkout form, and will most likely choose the problematic way (taking a photo on spot).

Please advise! Thanks!

PHP – 7.3
WCM – 4.9.6
WP – 5.3.2
WOOCOMMERCE – 3.8.1

Forum: Plugins
In reply to: [Optima Express IDX] Adding a video link for virtual tours of the listed properties

Thread Starter jfung
(@jfung)

6 years, 5 months ago

I found a solution, just added a button in the page that leads to the video.

I am marking this as resolved.

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