jen doe

Hi Ipstenu,

“… So you’re asking, for free, of volunteers, that we re-design your website.”

That’s what I did? WOW! And here I thought I was asking for help in the WordPress support forum. I understand about the advice here being free, and that fact is greatly appreciated. However my point is that most of the people asking for help here aren’t even moderately experienced, so the vague answers being given by the more experienced members won’t be of any use.

Newbies need it in layman’s terms, somewhat similar to that in the tail end of your explanation, but with more details still… I mean, when I first started a couple of months ago, it took me days to figure out what “CSS” even was. And now I’ve spent countless hours scouring the internet and help forums in search of people with similar site issues – and hopefully well explained solutions.

Sure WordPress can be less of a headache if you want a basic site with no add-ons or customizations, or decent mobile access. But who want’s that? I don’t, so I asked this “support forum” for help.

Based on the responses in this thread alone, I’m now under the assumption that unless newbies get incredibly lucky to be answered by someone who actually enjoys offering up what they know (free of charge), they’re either to get confusing technical terms for which they’ll have to do even more research, or attitude.