jeep35
Forum Replies Created
-
Here is a new process that has been successful for my site
1- Connect to your Sumup dashboard
2- Click on F5 and Shift F5 in the Sumup dashboard to delete history of the page in the browser.
3- Run the process of installation of the plugin in WordPress dashboard.
4- When you have the information “See the plugin”, click on F5 and Shift F5 to delete previous history
5- The plugin is installed and I verified that it was effective.Hope this could help
You go to your Sumup account, in the top right under your name, dropdown list, last item = Deactivate
Although, the gateway has failed again this morning and my solution is no longer working.
Here is the full path of my attempt with success
1- I have deactivated my connection in my Sumup account.
2- in Chrome, I go to “parameters”, “security tab” and I choose to delete ALL the history and the ALL the cookies.
3- I go back to my Sumup account and I connect to it.
4- I go the WordPress plugins dashboard I go the Sumup parameters panel and I activate Sumup as payment plugin.
5- I click on the “Manage” button which runs the installation process. Once finished, I get the panel with the “See plugin”. I click and the button and I get the info that the plugin is installed and is ready to accept payments.
6- I make a sample buy in my shop and I click on the Sumup choice which opens the customer form.The process which works :
1- Delete all cookies and history from your browser
2- Reactivate your Sumup account
3- Start install Sumup plugin process on WordPress
4- This has worked on my site