Hey just a heads up, I don’t know why but we purchased the pro version and it’s working perfectly. We did change the images ourselves and it looks like this now: http://www.ZocialBee.com
Dude, i love you (just an act of expression)n thank you so much your steps worked PERFECTLY!!!!!
*** RESOLVED ***
After resting for a day I decided to get back to work the following day and look into the plugin folder of osTicket WP Bridge. Noticing the footer.php in the templates folder, I opened this and noticed the code sitting there… laughing at me…
The one I needed to remove was this one: <?php get_sidebar( ‘content’ ); ?>
Hope this helps anyone else using a custom theme!