Hello.
Solved. The email setup was wrong in the Support Email (Outgoing).
Thanks for your help.
best regards
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This reply was modified 3 years, 6 months ago by jbertrix.
Hi,
thanks for your reply.
I confirm the requestor email field is valid and the error occurred on all the tickets.
I think the problem come from the submit button, my licence is correctly activate but the submit button label stay “submit as free…”.
