Epicalex,
You have been a huge help, I figured it out. For those who have the same problem revert back to this post. Also remember to hit the extract button once you click on the file!!!
Do you have two different log-ins?
They told me to log into the same admin panel. I will try it again.
You are right on with the domain. I just tried this path and I’m not seeing a folder for new theme. Do I create a folder or download into the themes?
I tried just uploading into the themes folder but it still didn’t show.