Jaideep Asrani
Forum Replies Created
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Hello @makabe,
Since Video Sitemap is a PRO feature, please email our support team at support@rankmath.com so we can check this further on your site and help you fix the issue.
Looking forward to helping you.
Hello @jamieburchell,
Thank you for contacting Rank Math support.
Please use a tool like https://imgur.com/ to share screenshots so we can check and help you fix the issues.
Looking forward to helping you.
Forum: Plugins
In reply to: [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings] Missing XML sitemapHello @wonderwooman,
We can check that your sitemap still only includes the category sitemap. We can check that you’re using the YayMail plugin.
The issue is related to the incorrect compatibility code YayMail has added for our plugin. The code can be found in the
wp-content/plugins/yaymail/src/Integrations/RankMath.php file.The filter they have used to exclude their post type from the sitemap is removing all post types from it. The filter should have two parameters and return a Boolean value.
They already have a patch that they can apply to your site to fix the issue. Please get in touch with their support and ask them to help you with it. Once done, remove all previously submitted sitemaps from your GSC account and resubmit your main sitemap_index.xml.
We don’t see the parameters in the URL when we visit the site directly. Can you please share more details and screenshots of the issue?
Looking forward to helping you.Hello @makabe,
Thank you for contacting Rank Math support.
Please navigate to WP Dashboard > Rank Math SEO > Dashboard and disable the React UI module. Then, navigate to WP Dashboard > Rank Math SEO > Sitemap Settings > Video Sitemap and save the settings without making any changes.
Once done, you can enable the React UI option again and the sitemap settings should work fine.
Let us know how that goes. Looking forward to helping you.
Forum: Plugins
In reply to: [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings] PHP WarningHello @kduadmn,
Since we didn’t hear back from you we are going to mark this ticket as resolved.
If you have any other follow-up please feel free to reach out to us.
Thank you.
Hello @mmakenzi,
Since we didn’t hear back from you we are going to mark this ticket as resolved.
If you have any other follow-up please feel free to reach out to us.
Thank you.
Hello @rizaardiyanto,
Please share some URLs of the Company post type, so we can check and assist you further.
Looking forward to helping you.
Hello @donlee101,
Our developers checked and can’t replicate the issue on their end.
The
flush_rewrite_rules(false)code is only called when a Product category is created, deleted, or edited. It won’t run randomly when none of those actions are performed. You can try thePremmerce Permalink Managerplugin, which offers a similar option, to see if it works better in their case.Let us know how that goes. Looking forward to helping you.
Hello @luislu,
It seems like Loco Translate is not able to translate the JS strings of our plugin. We can check that you have already opened a topic with them. Please wait for them to check and share a fix or more details about the issue.
Please do not hesitate to let us know if you need our assistance with anything else in the meantime.
Thank you.
Hello @rizaardiyanto,
We are super happy that this resolved your issue.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello @rizaardiyanto,
Thank you for contacting Rank Math support.
Please navigate to WP Dashboard > Rank Math SEO > Titles & Meta > Tags, enable the Robots meta option, and set it to Index.
If the issue persists, please share some tag URLs so we can check and assist you further.Looking forward to helping you.
Hello @yonvasyle,
Thank you for contacting Rank Math support. We are sorry to hear about the experience you had with our plugin.
It seems like your sitemap is being cached. Please add the following filter to your site to disable the sitemap cache and fix the issue: https://rankmath.com/kb/exclude-sitemaps-from-caching/#transient-cache
Here is how to add a filter to your site: https://rankmath.com/kb/wordpress-hooks-actions-filters/
If you’re facing any other issues, please open a new topic and share details so we can help you fix them.
Looking forward to helping you.
Hello @muddassirnasim,
We are super happy that this resolved your issue.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello @luislu,
The issue mentioned by @donlee101 is not related to plugin updates. The URLs are intermittently failing on their site. Since this behavior only affects certain sites and we’re unable to replicate it on our end, if you encounter this issue again after updating the plugin, please reach out directly to our development team at support@rankmath.com so they can investigate further.
We look forward to helping you resolve this.
Hello @petroc,
Thank you for contacting Rank Math support.
Please share the email address of your Rank Math account so we can check. If you don’t want to share the email address here, you can email us at support@rankmath.com.
Looking forward to helping you.