Jaideep Asrani
Forum Replies Created
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Hello @blakeofficial,
We are super happy that the issue has been resolved.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello @soivigol,
We are glad that the issue has been resolved.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello @wijtec,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Here is a video you can follow as well:
https://www.youtube.com/watch?v=FcIWRhcUP2cOnly the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how that goes. Looking forward to helping you.
Hello @hoseua,
The stable version will be released next week. You can keep an eye on our changelog to get notified about the latest features and updates: https://rankmath.com/changelog/
Please do not hesitate to let us know if you need our assistance with anything else.
Hello @hoseua,
Thank you for contacting Rank Math support.
We released a quick Beta with a fix for the issue. You can wait for the stable version or follow these steps to enable beta updates on your site:
Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updatesIf you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transientsPlease clear the caches, server, and WordPress after updating.
You can disable the Beta updates once you update to the latest version and if the issue is fixed.
We are here to assist. Thank you.
Hello @blakeofficial,
Thank you for contacting Rank Math support.
Please share the URL of the affected page so we can check and assist you further.
Looking forward to helping you.
Hello @082net,
Since you’re using a very old version of WooCommerce, the ProductStockStatus class doesn’t exist on the site, and our plugin will trigger the error. We will fix it in the next update of our plugin.
For now, please edit the
wp-content/plugins/seo-by-rank-math/includes/modules/schema/snippets/class-product-woocommerce.phpfile and change line 353From:
$stock_status_schema = ( \Automattic\WooCommerce\Enums\ProductStockStatus::ON_BACKORDER === $product->get_stock_status() ) ? 'BackOrder' : 'InStock';To:
$stock_status_schema = ( 'onbackorder' === $product->get_stock_status() ) ? 'BackOrder' : 'InStock';Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello @rusmen,
Thank you for contacting Rank Math support.
It seems like you’re sitemap is being cached. Please follow these steps:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/3. If the above steps don’t seem to work, kindly apply the following filter code to your site.
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');<br>
Here’s how you can add filter/hooks to your WordPress site:
https://rankmath.com/kb/wordpress-hooks-actions-filtersLet us know how it goes. Looking forward to helping you.
Hello @bajlazzo,
Thank you for contacting Rank Math support.
Please navigate to WP Dashboard > Rank Math SEO > Titles & Meta > Authors, enable the Author Archives option, and save the settings to fix the issue.
Let us know how that goes. Looking forward to helping you.
Forum: Plugins
In reply to: [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings] Set up breadcrumbsHello @davidovic123,
Since both themes have added the support for our Breadcrumbs, you don’t have to add any code to your site. You can select Rank Math in the breadcrumbs settings of the theme’s customizer to apply them to your site.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We are super happy that this resolved your issue.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello @082net,
Thank you for contacting Rank Math support.
We can’t replicate the issue on our end, even with WooCommerce 9.8.0.
Please navigate to WP Dashboard > Rank Math SEO > Status & Tools > System Status > Copy System Info to Clipboard and share it with us so we can check this further.
Looking forward to helping you.Hello @hage,
Thank you for contacting Rank Math support.
You should keep the XML Sitemaps & Google News plugin since you’re not using the PRO version of our plugin that generates a news sitemap. Since you’re using another plugin to generate the sitemap, you should disable the Sitemap Module of our plugin in WP dashboard > Rank Math SEO > Dashboard.
For the warning, please try removing and reinstalling our plugin. If the issue persists, please contact our development team at support@rankmath.com so they can investigate this further.
Looking forward to helping you.
Forum: Plugins
In reply to: [Rank Math SEO – AI SEO Tools to Dominate SEO Rankings] Set up breadcrumbsHello @davidovic123,
Thank you for contacting Rank Math support.
- The themes do have their own breadcrumbs. If you want to use our plugin’s breadcrumbs, you should disable the Breadcrumbs of the Kadence theme in WP Dashboard > Appearance > Customizer > General.
- Here is a guide to help you set up our plugin’s breadcrumbs on your site: https://rankmath.com/kb/breadcrumbs/
- Astra has added support for our plugin’s breadcrumbs and that’s why you can’t disable the Breadcrumbs option in our plugin’s settings. You don’t have to add the code on the sites where you are using Astra. You can follow this guide to add our plugin’s breadcrumbs with Astra: https://wpastra.com/docs/add-breadcrumbs-with-astra/#_3–with-rank-math-plugin
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello @woochilles,
The error suggests that you’re using a very old version of the PRO plugin. If you have an active PRO plan, please follow this guide to install the latest version and fix the issue: https://rankmath.com/kb/update-rank-math-manually/
If you don’t have an active PRO plan, it is recommended to remove the PRO plugin from the site.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.