jackk1984

Still no luck with this and I continue to receive emails from customers with iPhone 4 & 4S complaining…

Can anyone help me?

Thanks royho.
I just tried it on two iPhones and it did appear automatically.

However I received these emails today/yesterday [will just copy text]

(1) Yes there was an issue when purchasing. I went to put my expiry date down in the box and it would not let me put a slash inbetween the month and the year. This meant I couldn’t complete the purchase

(2) The order screen didn’t recognise my expiry date on my card, I tried with multiple cards numerous times only to be greeted with a pop up highlighting the expiry date explaining that it wasn’t correct when it was. If this issue can get sorted that would be awesome and I would appreciate the help. also thank you for recognising this issue, a great sign of great customer service.

(3) I was trying to enter the expiration year of my credit card, but it would not let me. Your system requested (MM/YY) but I could only enter (MMYY). It kept saying it was invalid because there was no (/) available. Would really appreciate if I could still receive the deal you guys offered yesterday.

(4) In regards to the reason I did not complete the purchase, at the stage of entering my credit card expiry date, the keyboard thick appeared was numerical only (on iphone) thus I could not apply the ‘/’ (forward slash between the month and year to finish payment.

I have received many more of these… not sure why for some customers the ‘/’ does not appear ? Perhaps they are using older iPhones?…