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Viewing 15 replies - 1 through 15 (of 16 total)
  • Thread Starter jackgnic

    (@jackgnic)

    Michael,

    I’m not 100% sure, I did a few things so I’m not exactly sure.

    From the looks of it, the server upgrade disturbed my nggallery plugin and corrupted one of the files in the plugin. This in turn, seemed to wreck havoc on my website (hence the disappeared Admin area when I logged on in the morning). So with me thinking it was just the plugin (and unaware of the server upgrade until later in the day) I renamed the plugin, and it worked a little bit – I got my site back, but not the admin area. But because the upgrade didn’t seem to have finished refreshing, or whatever it does, the site wasn’t working properly anyway.

    After many hours, I backed up the site and removed it from the webspace. Hours later, I reuploaded it and after a couple of reuploads and a fresh install of WordPress it magically started working again. (Maybe the server was still updating to this point?)

    However when I put the courrupt plugin back on the site, it went blank again. This time with the webspace behaving normally, a reinstall of the plugin worked fine and I got my website back in full.

    I now have a problem with restoring the full features of the plugin, but I’m happy to sort that problem another day. 🙂

    Hope that sheds some light and helps others who might get themselves in the same situation.

    Jack

    Thread Starter jackgnic

    (@jackgnic)

    FINALLY! I seem to have fixed it. Minus the contents of my plugins (which Im about to fix now) the site is back.

    http://www.tenfloors.co.uk/wordpress

    Seriously, thanks for all your help guys! I won’t make the topic resolved just yet, I’d like to wait a little bit to double check all the pages etc, but this may be a lucky escape this time.

    Moral of the day, back up!!

    Cheers

    Thread Starter jackgnic

    (@jackgnic)

    Okay, totally had enough of this. I just can’t find anything wrong with the webspace or the server and yet the site still will not work at all. Even a fresh install of WordPress won’t work and still brings up a blank page, and I can’t move the site onto another server as I can’t get into the dashboard to change any settings. Whether this was a plugin, the server upgrade, or anything else, I really cannot see a solution.

    Thread Starter jackgnic

    (@jackgnic)

    Well I think the server update is complete and I really can’t see a solution, apart from waiting a few days to see if the server sorts itself out. I can’t even migrate the blog over to my other webspace as I can’t even get into WordPress to change the URL before migrating it.

    Really cheesed off.

    Thread Starter jackgnic

    (@jackgnic)

    Just found out that the server the webspace is on got updated during the night. This may very well be the cause. I’m waiting to hear further info on the update…

    Thread Starter jackgnic

    (@jackgnic)

    I’m on Version 4.4.7. As for the host, I’m not sure as this is someone elses webspace.

    I’ve looked at the error logs and nothing untoward seems to be there at all. Really really stuck on this one.

    Thread Starter jackgnic

    (@jackgnic)

    No worries!!

    I’ve deleted the .htacess file and still nothing changes. http://www.tenfloors.co.uk/wordpress/wp-admin/install.php is still a totally blank page…

    :S Very worried

    Thread Starter jackgnic

    (@jackgnic)

    This is the problem… I have no idea what to do with the .htaacess file…

    In the public_html folder in the webspace there is a .htacess file and the only thing in it is:

    # BEGIN WordPress

    # END WordPress

    Does that look correct at all?

    I even downloaded WordPress again from this site twice, so I know it’s definitely a pristine copy of WP… More likely to do with .htacess file?

    Thread Starter jackgnic

    (@jackgnic)

    No, absolutely no installation process.

    I upload all the files, verify the upload, go to the URL: http://www.tenfloors.co.uk/wordpress/wp-admin/install.php

    And I get a totally blank page.

    I do the exact same thing on different webspace and the installation page comes up no problem.

    Thread Starter jackgnic

    (@jackgnic)

    I’ve just deleted and absolutely nothing, it’s exactly the same. This is a totally fresh blank installation of WordPress … and I’ve done a blank installation on two servers – one of which works, and this one which doesn’t. Very bizarre seen as though it was working yesterday!

    Any clues?

    Thread Starter jackgnic

    (@jackgnic)

    Michael,

    Cheers for the help. I’d already backed up, i’ve got a complete database back up and a back up of the old site too.

    Just to clarify, I saw your thread on these forms and actually did steps 7 to 8 this morning but to no avail.

    At the moment – the webspace has a complete and verified fresh copy of WordPress on it but when I try opening the install.php URL i just get a blank page.

    I’ve done an exact duplicate on some other webspace I have, and I don’t get a blank page on install.php – I get the normal installation page, leading me to believe there’s something beyond the /wordpress directory that is causing this major problem.

    Any ideas?

    By the way – http://www.tenfloors.co.uk/wordpress/wp-admin/install.php is the URL.

    Many thanks

    Thread Starter jackgnic

    (@jackgnic)

    Been at this nearly 5 hours now and I’m really, really honestly stuck.

    I backed up, and then deleted everything WordPress related off the webspace.

    I tried a fresh instal of WordPress on there, and even that won’t work. When I go to wp-admin/install.php it’s just a totally blank page.

    The only thing I can think of is the htaccess file.

    Currently it has in it:

    # BEGIN WordPress

    # END WordPress

    Is that correct?

    If not, the only thing I can think of is the webspace itself. I’m really disheartened now as this blog has taken 3 weeks of staying up until 1am and I’m about to loose it now…

    Thanks for any help.

    Thread Starter jackgnic

    (@jackgnic)

    Just found this in the header.php file:

    <!– navigation …………………………… –>
    <div id=”navigation”>

    <form action=”<?php bloginfo(‘siteurl’) ?>/index.php” method=”get”>
    <fieldset>
    <input value=”<?php echo wp_specialchars($s, 1); ?>” name=”s” id=”s” />
    <input type=”submit” value=”Go!” id=”searchbutton” name=”searchbutton” />
    </fieldset>
    </form>

      <li <?php if(is_home()){echo ‘class=”current_page_item”‘;}?>>” title=”Home”>Home
      <?php wp_list_pages(‘title_li=&depth=1&sort_column=menu_order’);?>

    </div><!– /navigation –>

    Could altering this in some way assist in the results?

    Many thanks for any help.

    Thread Starter jackgnic

    (@jackgnic)

    Michael,

    Thanks for the backup tip – always a good idea. I’ve done it the ‘ugly ugly ugly’ way and it worked fine, but this takes so much time and should be done easily in WP itself, so I’ll report it as you suggested.

    Cheers for the quick fix, this is especially handy as the website has to launch in a week or so.

    Many thanks,

    Jack

    Thread Starter jackgnic

    (@jackgnic)

    Michael,

    Brilliant, thanks for your answer. This will help! I’m a bit useless at phpMyAdmin but I’ll give it a go as a temporary fix whilst I’m waiting for WordPress to get back to me.

    Hopefully I won’t run into problems fixing it… If so I may have to bump this thread!

    Cheers for the help!

    Jack

Viewing 15 replies - 1 through 15 (of 16 total)