jaba13
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Forum: Themes and Templates
In reply to: [ArileWP] Arile plugin causing Fatal ErrorsHello Arile theme team
Was able to speak with the provider and they were Cleary stating after their analysis that the problem is related to the plugin.
Can you please indicate what data you need to continue the investigation?
Regards
Forum: Themes and Templates
In reply to: [ArileWP] Arile plugin causing Fatal ErrorsHi Thanks for the feedback.
I’m going to verify with my hosting provider as it is only happening from the Plesk C-panel.
Will update the outcome in this ticket.Forum: Themes and Templates
In reply to: [ArileWP] Arile plugin causing Fatal ErrorsI also receive daily mails with the following:
Updates were not installed for the following items: 1. Website "Secure Vibes" (https://securevibes.be): Failed to reset cache for the instance #28: PHP Fatal error: Uncaught Error: Class 'Designexo_Customize_Base_Option' not found in /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/sections/extra-designexo-slider-customizer-settings.php:12 Stack trace: #0 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/extra-designexo-customizer.php(22): require() #1 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/extra-designexo-customizer.php(39): ArileExtra_Designexo_Customizer->arileextra_designexo_customizer_settings() #2 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/designexo.php(6): require('/var/www/vhosts...') #3 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/arile-extra.php(35): require('/var/www/vhosts...') #4 /var/www/vhosts/securevibes.be/httpdocs/wp-includes/class-wp-hook.php(303): arile_extra_init() #5 /var/www/vhosts/securevibes.be/httpdocs/wp-includes/class-wp-hook.php in /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/sections/extra-designexo-slider-customizer-settings.php on line 12 Fatal error: Uncaught Error: Class 'Designexo_Customize_Base_Option' not found in /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/sections/extra-designexo-slider-customizer-settings.php:12 Stack trace: #0 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/extra-designexo-customizer.php(22): require() #1 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/extra-designexo-customizer.php(39): ArileExtra_Designexo_Customizer->arileextra_designexo_customizer_settings() #2 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/designexo.php(6): require('/var/www/vhosts...') #3 /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/arile-extra.php(35): require('/var/www/vhosts...') #4 /var/www/vhosts/securevibes.be/httpdocs/wp-includes/class-wp-hook.php(303): arile_extra_init() #5 /var/www/vhosts/securevibes.be/httpdocs/wp-includes/class-wp-hook.php in /var/www/vhosts/securevibes.be/httpdocs/wp-content/plugins/arile-extra/inc/designexo/customizer/sections/extra-designexo-slider-customizer-settings.php on line 12 Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.Forum: Themes and Templates
In reply to: [ArileWP] Arile plugin causing Fatal ErrorsHello
The error is happening when I want to login from the plesk c-panel via the WordPress Toolkit. When I disable the plugin it works and when I enable the plugin it doesn’t.
Viewing 4 replies - 1 through 4 (of 4 total)