j09

@blogdropper

The first tab always displays because you’re using an empty anchor. An empty anchor does nothing but take you to the top of the page. The first tab shows up because it’s visible by default when the page loads.

You need to give the tabs different html id‘s
Your tags for the tabs should look something like this:

<element class="someclass" id="firsttab"> items inside first tab </element>

<element class="someclass" id="secondtab"> items inside second tab </element>

<element class="someclass" id="thirdtab"> items inside third tab </element>

<element class="someclass" id="fourthtab"> items inside fourth tab </element>

You can then create links that point to those specific tabs.

like so:

http://example.com/page/#firsttab <—- this will open / point to the first tab
http://example.com/page/#secondtab <—- this will open / point to the second tab
http://example.com/page/#thirdtab <—- this will open / point to the third tab
http://example.com/page/#fourthtab <—- this will open / point to the fourth tab

You can also link to the tabs if they are on the same page using the anchor only.

For example:

Placing this link at any place on the page will take you to/open the third tab

<a href="#thirdtab">Open third tab</a>

Let me know if you need more help.

• This reply was modified 9 years, 3 months ago by j09.
• This reply was modified 9 years, 3 months ago by j09.

@annasorfova

Back everything up.

I would clone the 2.5.7 install to a subdomain and run the update on the cloned copy first to see what happens.

@vanscsgo

You’re welcome.

I can confirm that the website loads without problems on my end now.

I’m glad you got that sorted. Good luck!

@vanscsgo

There are many ways to approach this. Choose your poison.

1- Turn off all of your plugins temporarily and see if that solves the issue (You can keep whatever application you’re using to edit the page on the front end if you have to)

Or

2- Revert back to the default theme and see if that solves the issue and then you can edit the content of the page then reenable your custom theme to check if the problem is sill there.

Or

3- Try to edit the content from the back end (admin). I don’t know how your theme works but you should look for a text widget under the “our team” section. That’s where the videos are located.

P.s: you can see that there’s an HTML code error in the span above the text widget that contains the videos, which may or may not be the cause of the issue.

Or

4- You can manually remove the preloader via browser dev tools (F12) to be able to edit the page then save it.

Let me know if you need more help.

• This reply was modified 9 years, 3 months ago by j09.
• This reply was modified 9 years, 3 months ago by j09.

@vanscsgo

The website is loading fine on my end.

Your problem is the preloader (the loading screen).

There’s something wrong with it. The website is fully loaded but won’t show because it’s behind the loading screen and the loading screen won’t go away like it’s supposed to.

I can see the 4 Youtube videos towards the bottom of the screen.

is the preloader a part of your theme or are you using a plugin to add it?

Great!

I’m glad you sorted that out. Good luck!

@juanlisun

I see X-Proxy-Cache in your response headers.

This may be an indication of server-based caching (Beyond WordPress)

This will still serve cached pages even if you don’t have any caching plugins.

The cache for your homepage has this expiration date:

Fri, 03 Feb 2017 14:13:44 GMT

Talk to your hosting provider about purging the proxy-cache

Or you can try plugins like this one:

NGIX Helper

I have not tried any of them So I can’t say anything about whether or not it will work.

• This reply was modified 9 years, 3 months ago by j09.
• This reply was modified 9 years, 3 months ago by j09.
• This reply was modified 9 years, 3 months ago by j09.