Forum Replies Created

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter irisMM

    (@irismm)

    If you know of any good forums to post in, i’d be happy to know… I am clueless about any…

    The plugins support isn’t taking responsibility over the issue, they said it may be AWS fault which is clearly not. I sent them the link you sent assuring a dot IS valid.

    I’m afraid I have no tech support option with amazon AWS (basic account) to consult with.

    Thank you Steve, appreciate your time and effort!

    Thread Starter irisMM

    (@irismm)

    Hello Steve, the problem was a dot “.” in the bucket name.
    After 2 years of using this plugin without any problem (with the dot in bucket name), suddenly the company decided the dot is not valid. After my recent update all downloads are errors.
    This is very disappointing as I need to change 200+ files URLs but they have no solution for me.

    Iris.

    Thread Starter irisMM

    (@irismm)

    Can I ask which version of the plugin are you using? mine is 2.1.2
    also, do you have people around the world downloading your files? or is it only for personal / small authorised group people?
    mine are worldwide.
    thank you
    Iris.

    Thread Starter irisMM

    (@irismm)

    Thank you so much Steve but this didn’t solve the problem 🙁
    Yes, it’s a full paid plugin. I contacted their support. It’s so wierd, everything worked great till my last update.
    Will keep you updated if you’d like that after they solve it.

    tnx!

    Thread Starter irisMM

    (@irismm)

    Thank you Steve, it’s the woo themes S3 amazon plugin and after a recent update it’s not working any more. Everything worked fine before that update.
    I can’t see where I should change my plugin settings because the dashboard settings are very limited to password/keys/minutes for URL to expire.
    any suggestions?
    thank you
    Iris.

Viewing 5 replies - 1 through 5 (of 5 total)