Forum Replies Created

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter indigenousbeauty

    (@indigenousbeauty)

    Hi Paulo,

    Wow that just worked!!! THANK YOU SO MUCH. I’ve been trying for weeks. I have the report now. I really appreciate your help 😀

    Thank you all.

    Best,
    Cat

    Thread Starter indigenousbeauty

    (@indigenousbeauty)

    Hi Sergio, thank you for your message!

    Here is the screenshot: https://snipboard.io/hRDZmM

    I just had someone tell me that my emails are bouncing so I think it’s to do with that.

    Can you please let me know where I can go to edit the email address that receives WooCommerce ‘Customer’ reports?

    Thread Starter indigenousbeauty

    (@indigenousbeauty)

    I am unable to send attachments.

    Where can I view which email address is connected to this ‘Customers’ report?

    Thread Starter indigenousbeauty

    (@indigenousbeauty)

    Hi Igor,

    Thanks for your message. I updated WooCommerce but still do not receive the report.

    Here is a screenshot of the message that appears:

    Thread Starter indigenousbeauty

    (@indigenousbeauty)

    Here is the Log:

    2022-02-10T21:25:17+00:00 ERROR Spec is invalid because the locale could not be retrieved in feed
    2022-02-10T21:25:17+00:00 ERROR stdClass Object
    (
        [slug] => lead_gen_existing_customers_1
        [type] => marketing
        [status] => unactioned
        [is_snoozable] => 0
        [source] => woocommerce.com
        [locales] => Array
            (
                [0] => stdClass Object
                    (
                        [locale] => 
                        [title] => Talk to a consultant
                        [content] => As your business grows, you want to optimize costs, streamline operations, and sell more. We can help. Talk to us about how you can get the most out of WooCommerce.
                    )
    
            )
    
        [actions] => Array
            (
                [0] => stdClass Object
                    (
                        [name] => lead_gen_existing_customers_1
                        [locales] => Array
                            (
                                [0] => stdClass Object
                                    (
                                        [locale] => en_US
                                        [label] => Yes, please
                                    )
    
                            )
    
                        [url] => https://woocommerce.com/take-your-business-to-the-next-level/
                        [url_is_admin_query] => 
                        [is_primary] => 
                        [status] => actioned
                    )
    
            )
    
        [rules] => Array
            (
                [0] => stdClass Object
                    (
                        [type] => publish_after_time
                        [publish_after] => 2022-02-10 18:10:54
                    )
    
                [1] => stdClass Object
                    (
                        [type] => publish_before_time
                        [publish_before] => 2022-02-13 23:59:00
                    )
    
                [2] => stdClass Object
                    (
                        [type] => or
                        [operands] => Array
                            (
                                [0] => stdClass Object
                                    (
                                        [type] => base_location_country
                                        [operation] => =
                                        [value] => US
                                    )
    
                                [1] => stdClass Object
                                    (
                                        [type] => base_location_country
                                        [operation] => =
                                        [value] => CA
                                    )
    
                                [2] => stdClass Object
                                    (
                                        [type] => base_location_country
                                        [operation] => =
                                        [value] => ZA
                                    )
    
                            )
    
                    )
    
            )
    
    )
    Thread Starter indigenousbeauty

    (@indigenousbeauty)

    Hi Juan!

    Thank you for your reply. It is not in my Junk box.

    Below is the System Status:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.indigenousbeauty.co.uk
    Site address (URL): https://www.indigenousbeauty.co.uk
    WC Version: 5.5.2
    REST API Version: ✔ 5.5.2
    WC Blocks Version: ✔ 5.3.3
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.4.4
    Log Directory Writable: ✔
    WP Version: 5.9.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 32 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.51-cll-lve
    Max Upload Size: 32 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 4.4.1
    WC Database Prefix: wp_
    Total Database Size: 34.14MB
    Database Data Size: 23.66MB
    Database Index Size: 10.48MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 1.96MB + Index: 0.49MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 1.41MB + Index: 0.95MB + Engine MyISAM
    wp_booking: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_bookingdates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 3.52MB + Index: 0.64MB + Engine InnoDB
    wp_ewd_uwpm_email_links_clicked_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ewd_uwpm_email_only_users: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ewd_uwpm_email_open_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ewd_uwpm_email_send_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_failed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_hugeit_slider_slide: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_hugeit_slider_slider: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_huge_itslider_images_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_huge_itslider_params_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_huge_itslider_sliders_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_mailchimp_jobs: Data: 0.36MB + Index: 0.01MB + Engine MyISAM
    wp_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mail_bank_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_newsletter: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_newsletter_emails: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
    wp_newsletter_sent: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_newsletter_stats: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_newsletter_user_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_options: Data: 3.05MB + Index: 0.14MB + Engine InnoDB
    wp_pimwick_gift_card: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_pimwick_gift_card_activity: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_postmeta: Data: 5.52MB + Index: 5.91MB + Engine InnoDB
    wp_posts: Data: 5.44MB + Index: 0.31MB + Engine InnoDB
    wp_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_sgrb_category: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_sgrb_comment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_sgrb_comment_rating: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_sgrb_page_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_sgrb_rate_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_sgrb_review: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_sgrb_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_usermeta: Data: 0.50MB + Index: 0.42MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.16MB + Index: 0.13MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.07MB + Index: 0.05MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wdi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wdi_themes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_weu_group27: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_weu_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_weu_unsubscriber: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_weu_user_notification: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpdevart_calendars: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpdevart_dates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpdevart_extras: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpdevart_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpdevart_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpdevart_reservations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpdevart_themes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yoast_indexable: Data: 0.23MB + Index: 0.07MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.21MB + Index: 0.25MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 184
    customize_changeset: 1
    gift_card: 3
    mc4wp-form: 2
    nav_menu_item: 14
    page: 21
    post: 6
    product: 11
    product_variation: 12
    revision: 512
    rp_shop_giftcard: 1
    shop_coupon: 20
    shop_order: 1057
    shop_order_refund: 20
    wdi_instagram: 2
    wpcf7_contact_form: 1
    wp_global_styles: 1
    xlwcty_thankyou: 1
    ywar_reviews: 20
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (4) ###
    
    Contact Form 7: by Takayuki Miyoshi – 5.4.2
    Mailchimp for WooCommerce: by Mailchimp – 2.5.4
    WooCommerce Stripe Gateway: by WooCommerce – 5.3.0
    WooCommerce: by Automattic – 5.5.2 (update to version 6.2.1 is available)
    
    ### Inactive Plugins (17) ###
    
    10Web Social Photo Feed: by 10Web – 1.4.30
    Facebook for WooCommerce: by Facebook – 2.6.1
    Huge IT Slider: by Huge-IT – 4.0.6
    Manually Approved Reviews for WooCommerce: by Tim Eckel – 1.2
    Newsletter: by Stefano Lissa & The Newsletter Team – 7.3.5
    PixelYourSite: by PixelYourSite – 8.2.6
    Tracking Code Manager: by IntellyWP – 2.0.3
    Trustpilot-reviews: by Trustpilot – 2.5.888
    Ultimate WP Mail: by Etoile Web Design – 1.0.14
    WordPress Users & WooCommerce Customers Import Export(BASIC): by WebToffee – 2.2.7
    WP-SpamShield: by Red Sand Media Group – 1.9.21
    WPFront Notification Bar: by Syam Mohan – 3.1.0.120613
    WP WooCommerce Mailchimp: by Saint Systems – 2.4.8
    YITH WooCommerce Advanced Reviews: by YITH – 1.5.4
    YITH WooCommerce Gift Cards: by YITH – 2.0.13
    YITH WooCommerce Subscription: by YITH – 1.5.5
    Yoast SEO: by Team Yoast – 15.9.1
    
    ### Settings ###
    
    API Enabled: ✔
    Force SSL: ✔
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift-card (gift-card)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #11 - /shopnaturaldeodorants/
    Basket: #53 - /basket/
    Checkout: #54 - /checkout/
    My account: #55 - /my-account/
    Terms and conditions: #25 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.9.1
    Author URL: https://woocommerce.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 811
    Oldest: 2022-01-30 22:43:14 +0000
    Newest: 2022-03-02 00:50:40 +0000
    
    Failed: 8
    Oldest: 2020-06-01 20:23:27 +0100
    Newest: 2020-07-04 12:03:03 +0100
    
    Pending: 2
    Oldest: 2022-03-02 22:36:47 +0000
    Newest: 2022-03-03 00:50:40 +0000
    
    ### Status report information ###
    
    Generated at: 2022-03-02 22:36:55 +00:00
    
Viewing 6 replies - 1 through 6 (of 6 total)