impexbeauty

i checked and asked Chat GPT:

 Good  this screenshot explains everything.

Your issue is NOT country lock.

It is a failed scheduled action inside WooCommerce. What I See in Your Screenshot

Under Failed tab:

Hook:

gla/jobs/update_merchant_product_statuses/process_item

Log says:

action marked as failed after 300 seconds
Unknown error occurred
Check server, PHP and database error logs

This means:

 The Google Listings & Ads background sync is timing out
 WP-Cron is running
 But the server is stopping the job after 300 seconds

That is why:
Country update is NOT reaching Merchant Center. Root Cause

This is a server execution timeout issue.

Common on:

• Shared hosting
• Low PHP max execution time
• Low memory limit
• Heavy database

 Immediate Fix (Do This Now)Step 1 — Run the Failed Action Manually

Go to:
WooCommerce → Status → Scheduled Actions → Failed

Tick the failed action
Bulk Actions → Run → Apply

Wait 1–2 minutes.

If it fails again → we fix server limits. Step 2 — Increase PHP Limits (Very Important)

Contact your hosting provider and ask them to increase:

• max_execution_time = 600
• memory_limit = 512M
• max_input_time = 600

Or if you can edit wp-config.php, add:

define(‘WP_MEMORY_LIMIT’, ‘512M’);
define(‘WP_MAX_MEMORY_LIMIT’, ‘512M’); Step 3 — Check WP-Cron Is Enabled

Open wp-config.php

Make sure this line does NOT exist:

define(‘DISABLE_WP_CRON’, true);

If it exists → remove it. Why This Fixes Country Issue

Because country changes are pushed through:

Content API background jobs.

If background jobs fail →
Merchant Center never receives updated targeting. Do NOT Disconnect Plugin

Now we know the real problem.
Reconnecting would not fix this.
The sync would fail again. What To Reply to Plugin Support

You can paste this:

I found one failed scheduled action:
gla/jobs/update_merchant_product_statuses/process_item
It failed after 300 seconds with timeout error.
I am checking server PHP execution limits now.
Please confirm if this timeout can block country update sync.

 Final Diagnosis

Your issue = server timeout during Google sync
NOT Merchant Center country lock

Fix server → run action → countries will update.

Tell me:
Who is your hosting provider?

I’ll tell you exactly what to ask them.

i dont want to edit any code, i am not a coder

Perfect  you don’t need to edit any code.
This is not a coding problem — it’s a hosting setting issue.

Your screenshot clearly shows:

 Action failed after 300 seconds (timeout)

That means your server stopped the Google sync process before it finished.

This is why:

• Country changes are not updating
• Merchant Center still shows old countries

And this is happening inside Google for WooCommerce background sync. What You Should Do (No Coding)Step 1 — Contact Your Hosting Support

Open live chat or ticket and send this message:

Message to Hosting Support:

Hello,
My WooCommerce Google Listings & Ads plugin background jobs are failing after 300 seconds.

Scheduled action:
gla/jobs/update_merchant_product_statuses/process_item

It is timing out and blocking Google Merchant Center sync.

Please increase:

• max_execution_time to 600
• memory_limit to 512M
• max_input_time to 600

Also confirm WP-Cron is enabled and working properly.

Thank you.

That’s it. No code. No risk. Step 2 — After Hosting Confirms

Go back to:

WooCommerce → Status → Scheduled Actions → Failed

Select the failed action
Bulk actions → Run

Then wait 15–30 minutes.

Your country update should sync to Google Merchant Center. Important

Do NOT:

• Disconnect plugin
• Delete source
• Reset Merchant Center

This is a server timeout issue — not Google issue. Why This Is Good News

Your account is healthy.
Products are approved.
No policy problem.

It’s just the server stopping background jobs. : 

should i do this?