imkosmic

@hermesf – I sent the logs yesterday to devrel@agora.io at 11:54 a.m. ET.

Here they are (for both Safari and Chrome):
Chrome:

JQMIGRATE: Migrate is installed, version 1.4.1
AgoraRTCSDK-2.9.0.js:2 11:46:02:169 Agora-SDK [WARNING]: enumerateDevices() not supported.
e @ AgoraRTCSDK-2.9.0.js:2
i @ AgoraRTCSDK-2.9.0.js:2
e._enumerateDevices @ AgoraRTCSDK-2.9.0.js:2
e._reloadDevicesInfo @ AgoraRTCSDK-2.9.0.js:2
e._init @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
n @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
AgoraRTCSDK-2.9.0.js:2 11:46:02:169 Agora-SDK [WARNING]: Device Detection functionality cannot start properly.
e @ AgoraRTCSDK-2.9.0.js:2
i @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
e._enumerateDevices @ AgoraRTCSDK-2.9.0.js:2
e._reloadDevicesInfo @ AgoraRTCSDK-2.9.0.js:2
e._init @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
n @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
AgoraRTCSDK-2.9.0.js:2 11:46:02:283 Agora-SDK [INFO]: Creating client, MODE: rtc CODEC: vp8
AgoraRTCSDK-2.9.0.js:2 11:46:02:285 Agora-SDK [INFO]: Creating client, MODE: rtc CODEC: vp8
AgoraRTCSDK-2.9.0.js:2 11:46:02:286 Agora-SDK [INFO]: [961EE] Adding event handler on stream-published
AgoraRTCSDK-2.9.0.js:2 11:46:02:289 Agora-SDK [INFO]: Creating client, MODE: rtc CODEC: vp8
AgoraRTCSDK-2.9.0.js:2 11:46:02:290 Agora-SDK [INFO]: Creating client, MODE: rtc CODEC: vp8
AgoraRTCSDK-2.9.0.js:2 11:46:02:293 Agora-SDK [INFO]: [D5779] Adding event handler on stream-published
AgoraRTCSDK-2.9.0.js:2 11:46:02:303 Agora-SDK [INFO]: [961EE] Added event handler on stream-published, stream-added, stream-subscribed, stream-removed, peer-leave, mute-audio, unmute-audio, mute-video, unmute-video
AgoraRTCSDK-2.9.0.js:2 11:46:02:304 Agora-SDK [INFO]: [D5779] Added event handler on stream-published, stream-added, stream-subscribed, stream-removed, peer-leave, mute-audio, unmute-audio, mute-video, unmute-video
communication-ui.js?ver=1.4.0:156 Width: 442
communication-ui.js?ver=1.4.0:162 newHeight: 442
AgoraRTCSDK-2.9.0.js:2 11:46:02:368 Agora-SDK [INFO]: [D5779] Initializing AgoraRTC client, appId: accf060f60b24cb9bbe37b2fe4814700.
AgoraRTCSDK-2.9.0.js:2 11:46:02:368 Agora-SDK [INFO]: AgoraRTC client initialized
AgoraRTCSDK-2.9.0.js:2 11:46:02:369 Agora-SDK [INFO]: processId: process-fe567776-50ea-4de4-894c-2ba794f5fc0f
AgoraRTCSDK-2.9.0.js:2 11:46:02:369 Agora-SDK [DEBUG]: Flush cached event reporting: 5
AgoraRTCSDK-2.9.0.js:2 11:46:02:372 Agora-SDK [DEBUG]: [D5779] Connect to choose_server: https://webrtc2-ap-web-1.agora.io/api/v1
AgoraRTCSDK-2.9.0.js:2 11:46:02:376 Agora-SDK [DEBUG]: [D5779] Connect to choose_server: https://webrtc2-ap-web-2.agoraio.cn/api/v1
AgoraRTCSDK-2.9.0.js:2 11:46:02:647 Agora-SDK [DEBUG]: [D5779] Get gateway address: (3) [“209-177-94-41.edge.agoraio.cn:5890”, “128-1-75-150.edge.agora.io:5894”, “23-236-108-43.edge.agoraio.cn:5890”]
AgoraRTCSDK-2.9.0.js:2 11:46:02:860 Agora-SDK [INFO]: [D5779] Joining channel: Test1
AgoraRTCSDK-2.9.0.js:2 11:46:02:861 Agora-SDK [DEBUG]: [D5779] setParameter in distribution: {“event_uuid”:”123″}
AgoraRTCSDK-2.9.0.js:2 11:46:02:861 Agora-SDK [DEBUG]: [D5779] register client Channel Test1 Uid 2592853597
AgoraRTCSDK-2.9.0.js:2 11:46:02:862 Agora-SDK [DEBUG]: [D5779] start connect:209-177-94-41.edge.agoraio.cn:5890
AgoraRTCSDK-2.9.0.js:2 11:46:02:988 Agora-SDK [DEBUG]: [D5779] websockect opened: 209-177-94-41.edge.agoraio.cn:5890
AgoraRTCSDK-2.9.0.js:2 11:46:02:989 Agora-SDK [DEBUG]: [D5779] Connected to gateway server
AgoraRTCSDK-2.9.0.js:2 11:46:02:989 Agora-SDK [DEBUG]: Turn config {mode: “auto”, username: “test”, credential: “111111”, forceturn: false, url: “209-177-94-41.edge.agoraio.cn”, …}
AgoraRTCSDK-2.9.0.js:2 11:46:03:53 Agora-SDK [INFO]: [D5779] Join channel Test1 success, join with uid: 2592853597.
AgoraRTCSDK-2.9.0.js:2 11:46:03:54 Agora-SDK [INFO]: User 2592853597 join channel successfully
AgoraRTCSDK-2.9.0.js:2 11:46:03:55 Agora-SDK [DEBUG]: Create stream
AgoraRTCSDK-2.9.0.js:2 11:46:03:58 Agora-SDK [DEBUG]: [2592853597] Requested access to local media
AgoraRTCSDK-2.9.0.js:2 11:46:03:59 Agora-SDK [DEBUG]: GetUserMedia {“video”:{“width”:848,”height”:480,”frameRate”:{“ideal”:30,”max”:30}},”audio”:{}}
AgoraRTCSDK-2.9.0.js:2 11:46:03:59 Agora-SDK [ERROR]: [2592853597]Video/audio streams not supported yet
e @ AgoraRTCSDK-2.9.0.js:2
f @ AgoraRTCSDK-2.9.0.js:2
l @ AgoraRTCSDK-2.9.0.js:2
ee @ AgoraRTCSDK-2.9.0.js:2
Re.t.init @ AgoraRTCSDK-2.9.0.js:2
createCameraStream @ agora-communication-client.js:173
(anonymous) @ agora-communication-client.js:158
callback @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
n @ AgoraRTCSDK-2.9.0.js:2
e.dispatchEvent @ AgoraRTCSDK-2.9.0.js:2
t.connection.onmessage @ AgoraRTCSDK-2.9.0.js:2
AgoraRTCSDK-2.9.0.js:2 11:46:03:60 Agora-SDK [ERROR]: [2592853597] Media access MEDIA_NOT_SUPPORT: Video/audio streams not supported yet
e @ AgoraRTCSDK-2.9.0.js:2
f @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
l @ AgoraRTCSDK-2.9.0.js:2
ee @ AgoraRTCSDK-2.9.0.js:2
Re.t.init @ AgoraRTCSDK-2.9.0.js:2
createCameraStream @ agora-communication-client.js:173
(anonymous) @ agora-communication-client.js:158
callback @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
n @ AgoraRTCSDK-2.9.0.js:2
e.dispatchEvent @ AgoraRTCSDK-2.9.0.js:2
t.connection.onmessage @ AgoraRTCSDK-2.9.0.js:2
AgoraRTCSDK-2.9.0.js:2 11:46:03:60 Agora-SDK [ERROR]: [ERROR] : getUserMedia failed {type: “error”, info: “Video/audio streams not supported yet”, msg: “MEDIA_NOT_SUPPORT”}
e @ AgoraRTCSDK-2.9.0.js:2
f @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ agora-communication-client.js:193
callback @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
l @ AgoraRTCSDK-2.9.0.js:2
ee @ AgoraRTCSDK-2.9.0.js:2
Re.t.init @ AgoraRTCSDK-2.9.0.js:2
createCameraStream @ agora-communication-client.js:173
(anonymous) @ agora-communication-client.js:158
callback @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
(anonymous) @ AgoraRTCSDK-2.9.0.js:2
n @ AgoraRTCSDK-2.9.0.js:2
e.dispatchEvent @ AgoraRTCSDK-2.9.0.js:2
t.connection.onmessage @ AgoraRTCSDK-2.9.0.js:2
DevTools failed to parse SourceMap: http://welisten.welisten.life/wp-content/plugins/wp-agora-io/public/js/bootstrap/bootstrap.min.js.map
DevTools failed to parse SourceMap: http://welisten.welisten.life/wp-content/plugins/wp-agora-io/public/js/bootstrap/popper.min.js.map
AgoraRTCSDK-2.9.0.js:2 11:46:03:233 Agora-SDK [INFO]: [D5779] rcv peer mute audio: 1
AgoraRTCSDK-2.9.0.js:2 11:46:03:233 Agora-SDK [DEBUG]: Ignoring event undefined {uid: 1}
DevTools failed to parse SourceMap: http://welisten.welisten.life/wp-content/plugins/wp-agora-io/public/js/bootstrap/bootstrap.min.css.map

Safari:

[Log] JQMIGRATE: Migrate is installed, version 1.4.1 (jquery-migrate.min.js, line 2)
[Warning] 11:43:01:591 Agora-SDK [WARNING]: – “enumerateDevices() not supported.” (AgoraRTCSDK-2.9.0.js, line 2)
[Warning] 11:43:01:591 Agora-SDK [WARNING]: – “Device Detection functionality cannot start properly.” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:604 Agora-SDK [INFO]: – “Creating client, MODE: rtc CODEC: vp8” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:610 Agora-SDK [INFO]: – “Creating client, MODE: rtc CODEC: vp8” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:611 Agora-SDK [INFO]: – “[16601] Adding event handler on stream-published” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:615 Agora-SDK [INFO]: – “Creating client, MODE: rtc CODEC: vp8” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:615 Agora-SDK [INFO]: – “Creating client, MODE: rtc CODEC: vp8” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:616 Agora-SDK [INFO]: – “[3E2D5] Adding event handler on stream-published” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:654 Agora-SDK [INFO]: – “[16601] Added event handler on stream-published, stream-added, stream-subscribed, stream-removed, peer-leave, mute-audio, unmute-audio…” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:01:655 Agora-SDK [INFO]: – “[3E2D5] Added event handler on stream-published, stream-added, stream-subscribed, stream-removed, peer-leave, mute-audio, unmute-audio…” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] Width: – 790 (communication-ui.js, line 156)
[Log] newHeight: – 447.1698113207547 (communication-ui.js, line 162)
[Log] 11:43:02:19 Agora-SDK [INFO]: – “[3E2D5] Initializing AgoraRTC client, appId: accf060f60b24cb9bbe37b2fe4814700.” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:02:19 Agora-SDK [INFO]: – “AgoraRTC client initialized” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:02:20 Agora-SDK [INFO]: – “processId: process-933cd824-4118-481e-8558-2a2f4b9fdab4” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:02:20 Agora-SDK [DEBUG]: – “Flush cached event reporting:” – 5 (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:02:22 Agora-SDK [DEBUG]: – “[3E2D5] Connect to choose_server: https://webrtc2-ap-web-1.agora.io/api/v1” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:02:23 Agora-SDK [DEBUG]: – “[3E2D5] Connect to choose_server: https://webrtc2-ap-web-2.agoraio.cn/api/v1” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:24 Agora-SDK [DEBUG]: – “[3E2D5] Connect to backup_choose_server: https://webrtc2-ap-web-3.agora.io/api/v1” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:24 Agora-SDK [DEBUG]: – “[3E2D5] Connect to backup_choose_server: https://webrtc2-ap-web-4.agoraio.cn/api/v1” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:26 Agora-SDK [DEBUG]: – “[3E2D5] Get gateway address:” – Array (3) (AgoraRTCSDK-2.9.0.js, line 2)
Array (3)
[Log] 11:43:03:26 Agora-SDK [INFO]: – “[3E2D5] Joining channel: Test1” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:26 Agora-SDK [DEBUG]: – “[3E2D5] setParameter in distribution: {\”event_uuid\”:\”123\”}” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:26 Agora-SDK [DEBUG]: – “[3E2D5] register client Channel” – “Test1” – “Uid” – 1 (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:27 Agora-SDK [DEBUG]: – “[3E2D5] start connect:209-177-94-41.edge.agoraio.cn:5890” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:166 Agora-SDK [DEBUG]: – “[3E2D5] websockect opened: 209-177-94-41.edge.agoraio.cn:5890” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:167 Agora-SDK [DEBUG]: – “[3E2D5] Connected to gateway server” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:167 Agora-SDK [DEBUG]: – “Turn config” – Object (AgoraRTCSDK-2.9.0.js, line 2)
Object
[Log] 11:43:03:232 Agora-SDK [INFO]: – “[3E2D5] Join channel Test1 success, join with uid: 1.” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:233 Agora-SDK [INFO]: – “User 1 join channel successfully” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:233 Agora-SDK [DEBUG]: – “Create stream” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:240 Agora-SDK [DEBUG]: – “[1] Requested access to local media” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:03:243 Agora-SDK [DEBUG]: – “GetUserMedia” – “{\”video\”:{\”width\”:848,\”height\”:480,\”frameRate\”:{\”ideal\”:30,\”max\”:30}},\”audio\”:{}}” (AgoraRTCSDK-2.9.0.js, line 2)
[Error] 11:43:03:244 Agora-SDK [ERROR]: – “[1]Video/audio streams not supported yet”
e (AgoraRTCSDK-2.9.0.js:2:3529)
f (AgoraRTCSDK-2.9.0.js:2:2419)
l (AgoraRTCSDK-2.9.0.js:2:116928)
ee (AgoraRTCSDK-2.9.0.js:2:119153)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:157844)
createCameraStream (agora-communication-client.js:173)
(anonymous function) (agora-communication-client.js:158)
callback (AgoraRTCSDK-2.9.0.js:2:273406)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:10904)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:276284)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:207329)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:202164)
n (AgoraRTCSDK-2.9.0.js:2:182425)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:56036)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:180633)
[Error] 11:43:03:244 Agora-SDK [ERROR]: – “[1] ” – “Media access MEDIA_NOT_SUPPORT: Video/audio streams not supported yet”
e (AgoraRTCSDK-2.9.0.js:2:3529)
f (AgoraRTCSDK-2.9.0.js:2:2419)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:160039)
l (AgoraRTCSDK-2.9.0.js:2:116963)
ee (AgoraRTCSDK-2.9.0.js:2:119153)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:157844)
createCameraStream (agora-communication-client.js:173)
(anonymous function) (agora-communication-client.js:158)
callback (AgoraRTCSDK-2.9.0.js:2:273406)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:10904)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:276284)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:207329)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:202164)
n (AgoraRTCSDK-2.9.0.js:2:182425)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:56036)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:180633)
[Error] 11:43:03:244 Agora-SDK [ERROR]: – “[ERROR] : getUserMedia failed” – Object
Object
e (AgoraRTCSDK-2.9.0.js:2:3529)
f (AgoraRTCSDK-2.9.0.js:2:2419)
(anonymous function) (agora-communication-client.js:193)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:160072)
l (AgoraRTCSDK-2.9.0.js:2:116963)
ee (AgoraRTCSDK-2.9.0.js:2:119153)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:157844)
createCameraStream (agora-communication-client.js:173)
(anonymous function) (agora-communication-client.js:158)
callback (AgoraRTCSDK-2.9.0.js:2:273406)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:10904)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:276284)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:207329)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:202164)
n (AgoraRTCSDK-2.9.0.js:2:182425)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:56036)
(anonymous function) (AgoraRTCSDK-2.9.0.js:2:180633)
[Log] 11:43:04:336 Agora-SDK [INFO]: – “[3E2D5] rcv peer mute audio: 3943419183” (AgoraRTCSDK-2.9.0.js, line 2)
[Log] 11:43:04:336 Agora-SDK [DEBUG]: – “Ignoring event undefined” – Object (AgoraRTCSDK-2.9.0.js, line 2)
Object
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (bootstrap.min.js.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (popper.min.js.map, line 0)
[Error] Failed to load resource: the server responded with a status of 404 (Not Found) (bootstrap.min.css.map, line 0)

Tried it on
– Macbook Pro (13-inch, 2019) macOS Mojave 10.14.6 with
— Safari Version 13.0.5 (14608.5.12)
— Chrome Version 80.0.3987.149 (Official Build) (64-bit)
– iPhone iOS 13.3.1

None work.

• This reply was modified 6 years ago by imkosmic.