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  • Thread Starter igarrett

    (@igarrett)

    Thanks for the fix, that seems to take care of it! I’ll amend my rating and I’m upgrading.

    Thread Starter igarrett

    (@igarrett)

    I’ve gone through the Javascript Debugging steps suggested in the codex here: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    I get the Javascript error: Uncaught ReferenceError: jQuery is not defined

    Thread Starter igarrett

    (@igarrett)

    The only link that works in the banner is the link to the plug-in page to give it a rating. The close “x” on the right and the ‘I’ve already reviewed’ link do nothing for me.

    Thread Starter igarrett

    (@igarrett)

    Hi Jeremy,

    We just implemented a new theme and that seems to have solved it for us. I don’t know if it had to do with the theme itself (Atahualpa) which is database driven. I know we moved away from it because it would tax our server a bit with a lot of DB calls. Though, while we were on that theme, we had W3 Total Cache implemented for a while so that wouldn’t have solved it, since it was already there (it isn’t on our new theme because we moved the hosting to Dreampress and were advised that caching plug-ins can conflict with their caching on a WordPress specific VPS… true?)

    We had admins set to not track on both WordPress and Google Analytics, but the difference in numbers (Google: 150 vs WP Jetpack: 5) would have to be a different issues than just logging the 5 admins that have access to the site. I really do mean that it was a precipitous drop off where Jetpack shoved 90&+ less traffic than Google.

    Anyway… it’s resolved with the new theme, so we may never know. But the rest of that info might be helpful to someone else to know that it was apparently a conflict with our DB driven theme.

Viewing 4 replies - 1 through 4 (of 4 total)