honestaloe
Forum Replies Created
-
gaurav1092 I must stay you have been great! This is my first experience with WordPress help and you have set the bar high 🙂
Problem is fixed. What did it was completely deleting the plugin, clearing cache, and then reinstalling it. The formatting is different and easier to use than when I first downloaded it. I also did update my php from 7.4 to 8.4 prior to deleting the plugin which may have had something to do with all the bells and whistles. But anyway, thanks for such a great product and for the 5 star customer service!
Thank you 🙂
1 Version 4.0.1
2 That is what I sent in my oritional email, but here it is again 🙂 plus the section under individual orders – I want to say that the “add shipment” button at the top of the box is new (the “fulfill” button has always been there) https://drive.google.com/file/d/1aH8ozq7qxD5AHoZ7dYuY3XprgeuyAKXj/view?usp=sharing https://drive.google.com/file/d/1mkC1e1B5WhcFH849B2fsQeszMG5-V3-D/view?usp=sharing
3 No errors on the settings page or under orders. The “add tracking” button will actually sometimes chang color almost as if I clicked it and it worked, but nothing happens on the back end. Or in 2 cases it ended up adding the tracking to the order shown in the screenshot below, but it was hours after I added it to the order and it never closed the order and no customer email. https://drive.google.com/file/d/1DX0NhxnfjGr7HyL-DT3__cS0cAYmf6sr/view?usp=sharing Further I did notice no my order dashboard compared to the last shipped order when the plugin was working correctly it states “added via edit order” which is the only way I added shipments under individual order pages and clicking “fulfill” – there is the comparison https://drive.google.com/file/d/1GiyeWyzWgTr5vE24ZGprJiAgFsB54l3H/view?usp=sharing
4 I am not using any of those plugins or similar
Please let me know 🙂 Thanks!