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Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter hensaid

    (@hensaid)

    When I open the product on Facebook and display more fields I see this:
    Has main image fetched = false

    Both Image URL and Images links does not work?

    Only Website link works?

    Any ideas?

    Thanks

    Thread Starter hensaid

    (@hensaid)

    Thanks Amanda.

    I eventually had to delete my catalogue and re-do the Facebook for Woocommerce setup. Now I have only synced 2 products and still no images. if I click on the image URL it loads with a black page and a white dot in the middle.

    I have published 4 products but my shop shows inactive – pending review.
    https://www.facebook.com/succulentcrush/shop/

    Regards

    Thread Starter hensaid

    (@hensaid)

    Hi, I have loaded my products in a staging environment because I did not want my customer shop for products with no pictures. Can you maybe help with steps to delete the entire catalogue from Facebook and do a fresh new setup of Woocommerce for Facebook and maybe this would help.

    Thanks

    Thread Starter hensaid

    (@hensaid)

    Hi, please find the attached status report.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.succulentcrush.co.za
    Site address (URL): https://www.succulentcrush.co.za
    WC Version: 5.0.0
    REST API Version: ✔ 5.0.0
    WC Blocks Version: ✔ 4.0.0
    Action Scheduler Version: ✔ 3.1.6
    WC Admin Version: ✔ 1.9.0
    Log Directory Writable: ✔
    WP Version: 5.6.2
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: –
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.14
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 10.3.27-MariaDB-cll-lve
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 5.0.0
    WC Database Prefix: mwsc
    Total Database Size: 33.32MB
    Database Data Size: 30.96MB
    Database Index Size: 2.36MB
    mwscwoocommerce_sessions: Data: 2.66MB + Index: 0.10MB + Engine MyISAM
    mwscwoocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_order_itemmeta: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
    mwscwoocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscwoocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscactionscheduler_actions: Data: 0.28MB + Index: 0.08MB + Engine MyISAM
    mwscactionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscactionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscactionscheduler_logs: Data: 0.14MB + Index: 0.09MB + Engine MyISAM
    mwscaiowps_events: Data: 0.21MB + Index: 0.04MB + Engine MyISAM
    mwscaiowps_failed_logins: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    mwscaiowps_global_meta: Data: 2.06MB + Index: 0.00MB + Engine MyISAM
    mwscaiowps_login_activity: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    mwscaiowps_login_lockdown: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    mwscaiowps_permanent_block: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscbrizy_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsccartflows_ca_cart_abandonment: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    mwsccartflows_ca_email_history: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwsccartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsccartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsccommentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwsccomments: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    mwscfailed_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsclinks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsclitespeed_img_optm: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscmailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscmailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscoptions: Data: 2.76MB + Index: 0.25MB + Engine MyISAM
    mwscpage_visit_history: Data: 3.49MB + Index: 0.36MB + Engine MyISAM
    mwscpage_visit_referer: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    mwscpage_visit_wizard: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscpostmeta: Data: 12.82MB + Index: 0.44MB + Engine MyISAM
    mwscposts: Data: 2.85MB + Index: 0.21MB + Engine MyISAM
    mwscqueue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscresponsive_menu: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    mwsctermmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscterms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscterm_relationships: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    mwscterm_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsctinvwl_analytics: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsctinvwl_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwsctinvwl_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscusermeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    mwscusers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscwc_admin_notes: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    mwscwc_admin_note_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscwc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscwc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscwc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwc_product_meta_lookup: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    mwscwc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscwc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfblockediplog: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfblocks7: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfconfig: Data: 0.37MB + Index: 0.01MB + Engine MyISAM
    mwscwfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwffilemods: Data: 1.20MB + Index: 0.25MB + Engine MyISAM
    mwscwfhits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfknownfilelist: Data: 0.60MB + Index: 0.08MB + Engine MyISAM
    mwscwflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwflocs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwflogins: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mwscwfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mwscwfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwfstatus: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    mwscwftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwoof_query_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscwpml_mails: Data: 0.61MB + Index: 0.00MB + Engine MyISAM
    mwscyoast_indexable: Data: 0.63MB + Index: 0.12MB + Engine MyISAM
    mwscyoast_indexable_hierarchy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscyoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    mwscyoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscyoast_seo_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    mwscyoast_seo_meta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 905
    brizy-form-entry: 1
    brizy-global-block: 2
    brizy-project: 1
    brizy-saved-block: 3
    custom_css: 7
    elementor_library: 2
    elementor-hf: 1
    nav_menu_item: 32
    page: 12
    post: 2
    product: 160
    product_variation: 74
    revision: 845
    shop_coupon: 1
    shop_order: 12
    shop_order_refund: 8
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (21) ###
    
    Akismet Anti-Spam: by Automattic – 4.1.8
    All In One WP Security: by Tips and Tricks HQ
    Peter Petreski
    Ruhul
    Ivy – 4.4.7
    
    Contact Form 7: by Takayuki Miyoshi – 5.4
    GDPR Cookie Consent: by WebToffee – 2.0.0
    Elementor: by Elementor.com – 3.1.1
    Facebook for WooCommerce: by Facebook – 2.3.1
    LiteSpeed Cache: by LiteSpeed Technologies – 3.6.2
    Mobile Menu: by Rui Guerreiro – 2.8.1.8.1
    Mobile Menu: by Rui Guerreiro – 2.8.1.8.1
    Page Visit Counter: by theDotstore – 6.0.8
    TI WooCommerce Wishlist: by TemplateInvaders – 1.23.7
    Under Construction: by WebFactory Ltd – 3.88
    Woo Align Buttons: by 320up – 3.6.5
    WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.10
    WOOF - WooCommerce Products Filter: by realmag777 – 1.2.4.2
    WooCommerce: by Automattic – 5.0.0
    StoreCustomizer: by Kaira – 2.2.5
    StoreCustomizer: by Kaira – 2.2.5
    WP Mail Logging: by MailPoet – 1.9.7
    YITH WooCommerce Quick View: by YITH – 1.4.9
    YITH Woocommerce Request A Quote: by YITH – 1.6.3
    
    ### Inactive Plugins (2) ###
    
    WooCommerce Admin: by WooCommerce – 2.0.2
    Yoast SEO: by Team Yoast – 15.9
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: ZAR (R)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #401 - /shop/
    Cart: #97 - /cart/
    Checkout: #98 - /checkout/
    My account: #99 - /my-account/
    Terms and conditions: #4680 - /terms-and-conditions/
    
    ### Theme ###
    
    Name: Sabino
    Version: 1.1.24
    Author URL: https://kairaweb.com/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: –
    
    ### TI WooCommerce Wishlist Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Complete: 666
    Oldest: 2021-01-26 15:00:04 +0200
    Newest: 2021-02-26 13:30:05 +0200
    
    Pending: 1
    Oldest: 2021-02-26 14:30:05 +0200
    Newest: 2021-02-26 14:30:05 +0200
    
    
Viewing 4 replies - 1 through 4 (of 4 total)