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Forum: Plugins
In reply to: [WassUp Real Time Analytics] No work after today updateThanks for reporting this and sorry that you are experiencing problems.
Can you access Wassup – Options screen? If so, check the settings for Wassup recording and under [Manage File & Data] tab, scroll down and look for any “red” highlighted items under the Server settings. Also please tell us what version of WordPress you are using and the PHP and MySQL versions as well.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] Issue on dashboard with php 5.6Thanks for reporting this.
This is a known issue related to switch to the mysqli extension for PHP 5.5-5.6. It has been fixed in Wassup 1.9, coming soon
Forum: Plugins
In reply to: [WassUp Real Time Analytics] Counter Stats Keep DecreasinWassup doesn’t have a “counter” widget. Your question is for a different plugin.
FYI. It is possible for page views counts to drop if the calculation is based on a time period/date range, like 1 month, 6 months, 1 year, etc. The counts increase only when the counter begins from a specific start date (ex: 2015-07-01) or is an “all time” count.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] Not WorkingI don’t have another fix for you to try as yet.
It is possible that your ISP is blocking Wassup activity due to restrictive monthly quota/usage limits on their shared servers. Since a new month is about to start and monthly usage will reset, try recheck Wassup activity in the next day or two to see if it resumes visitor recording on its own.
Also, there is a new revision of Wassup coming soon that has fixes and updates for WordPress 4.x (it’s being tested now). Hopefully, this upgrade will eliminate the problem.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] Not WorkingWassup can sometimes stop recording when an ISP changes their Mysql server setting for delayed-insert thread allocation. Try edit Wassup 1.8.6 code to remove Wassup’s use of MySQL’s “delayed insert” in visit recording.
In WordPress plugin editor, open the file “wassup.php” and find line #2797 (more than 1/2 way down the page):
$delayed="DELAYED"; //for delayed insertand change it to:
$delayed=""; //for delayed insertForum: Plugins
In reply to: [WassUp Real Time Analytics] Not WorkingTry reset-to-default setting in Wassup Options.
If reset-to-default, doesn’t fix it and if you have access to Mysql/phpmyadmin, try the Mysql “
REPAIR TABLE wp_wassup” command to repair and release any locks on wp_wassup that could have been left behind when the WordPress upgrade process interrupted Wassup recording.Forum: Plugins
In reply to: [WassUp Real Time Analytics] graph of visitor hits does not appearOne IE11 user in the Google forum said that changing the URL for chart api link to
http://chart.googleapis.com/chartfixed the problem for him. This url update will be in the next version of Wassup, coming soon.If you want to try this fix now and you are familiar with PHP code, you can edit Wassup 1.8.6 plugin code to change the chart url:
In WordPress plugin editor, click the file “wassup/lib/main.php” and find lines #1908-1909 (near the bottom of the page, about 7/8 down):
// generate url for google chart image $chart_url ="http://chart.apis.google.com/chart?chf=...and change the host/domain portion of the url to:
// generate url for google chart image $chart_url ="https://chart.googleapis.com/chart?chf=...Forum: Plugins
In reply to: [WassUp Real Time Analytics] No Multi site supportCurrently Wassup 1.8.6 is not multisite compatible. An update to Wassup with multisite compatibility is coming soon.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] Not WorkingThanks for reporting this.
It would be very helpful if you could give us information about the kind of problems you experienced with Wassup 1.8.6 and WordPress 4.3 …like an activation error message, if any, or a screen shot of the problem.Forum: Plugins
In reply to: [WassUp Real Time Analytics] Screen Corruption on OptionsThis problem is caused by an incompatibility between the older jqueryui version in Wassup 1.8.6 and WordPress 4.2-4.3. An update to Wassup with a fix for this is coming soon.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] graph of visitor hits does not appearThis could be the Google API issue that some IE11 users have reported.
I can see the chart fine in my copy of IE11, so the chart API does work in IE11 sometimes.
Try check your security level setting (medium works for me) or look at the emulation/Edge setting in F12 Developer tools and make sure that it is set for either “Default” or IE10.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] timestamp varchar(20)Converting unix timestamp to SQL datetime format is straightforward. You only need to add the timestamp value (as seconds) to the epoch date ‘1970-01-01 00:00:00’. You can do this with the “DATE_ADD” command in MySQL or “DATEADD” in SQL server:
In SQL server:
SELECT DATEADD(SECOND, timestamp, '1970-01-01 00:00:00') AS visit_datetime;Mysql requires that timestamp be converted to integer:
SELECT DATE_ADD('1970-01-01 00:00:00', INTERVAL CAST(timestamp AS UNSIGNED) SECOND) AS visit_datetimeNote that you probably need backticks around timestamp (not shown here)
Forum: Plugins
In reply to: [WassUp Real Time Analytics] wassup table emptyHi Art x3
Just a heads up…if Wassup only started working again since June 1 and your site is hosted on a shared server, then this issue might be related to your monthly usage quota limits (CPU/mysql) and could occur again.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] Search IP function improvementHi Jircas,
The current version of Wassup actually already has a similar feature… it is called “Mark IP” and it is implemented by clicking the triangle icon (2nd from right) in the detail record for IP address you want.
“Mark IP” highlights all records with same IP address in the selected range. You can then change the display to only show those IPs by clicking the “Show marked IP” link above the listing.
Thanks for your suggestion. We welcome your feedback and suggestions for improving wassup.
Forum: Plugins
In reply to: [WassUp Real Time Analytics] wassup table emptySorry that you are having trouble with Wassup.
Sometimes an ISP disables MySQL’s “DELAYED INSERT” and this would cause Wassup to stop saving stats in it’s main table. If you are familiar with PHP code, you can try editing the plugin code to remove delayed insert option from the wassup.php file:
in wassup.php, find line #2797 (more than 1/2 way down the page):
$delayed="DELAYED"; //for delayed insertand change it to:
$delayed=""; //for delayed insert