Thanks for the responses. When I unchecked the box saying “organize uploads into month/year…” it started letting me see new downloaded files. Also my provided looked at it and said there was some sort of problem with the 07 folder that the files were saving into and they fixed it, so it’s all good and working properly again.
Thanks again for the help!
Thanks. I tried that but it hasn’t really helped. I’m no longer getting the error message and the picture is downloading, but all I see in my media library is a grey box with an error picture in it – this is also what shows if I try to put it onto my page. If I click on edit (in the media library), I can see my image. I think I’m getting closer but no idea what to do now!