HandL

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Forum: Fixing WordPress
    In reply to: no access to dashboard after upgrade to WP 4.4 version
    Thread Starter HandL

    (@handl)

    10 years, 5 months ago

    Hello,

    replaced wp-config.php with the backup file using ftb….made just one edition to the file WP_DEBUG was set to false rather than true as girlieworks suggested…and everything is back to normal…the site works fine now..

    thanks to everyone for help..
    thanks to Digico Paris and girlieworks.

    Best,

    Forum: Fixing WordPress
    In reply to: no access to dashboard after upgrade to WP 4.4 version
    Thread Starter HandL

    (@handl)

    10 years, 5 months ago

    Hello Digico Paris,

    Please advise.

    You wrote “Just install it and switch to the theme (go to themes > add new > search for it“.

    How can I switch to the newer theme with no access to the dashboard?

    I replaced the WP 4.4 version with same version using ftp protocol, It did not work. Then replaced it again with the older version WP 4.3.1. Still not working. I went to the host and renamed the active theme the website went blank so i revert back to the old theme name…….

    Your prompt response is greatly appreciated.

    Best

    Forum: Fixing WordPress
    In reply to: no access to dashboard after upgrade to WP 4.4 version
    Thread Starter HandL

    (@handl)

    10 years, 5 months ago

    Greetings,

    With all the plugins now deactivated, I feel it might work if I manually upload 4.4 version and replace the same version that caused these problems. If so how is this done manually?

    Please advise asap.

    Thank you

    Forum: Fixing WordPress
    In reply to: no access to dashboard after upgrade to WP 4.4 version
    Thread Starter HandL

    (@handl)

    10 years, 5 months ago

    Thank you girlieworks. Before everything went strange and I could not access the dashboard, I noticed when deactivating the Shopp plugin, the problem got worse. Then I reactivated the Shopp plugin again, and it was better. Then everything broke.

    The most important thing is for the site to work asap. What do you recommend to do right away to get this site running again? Would Debug, or renaming, or uploading the WP 4.4 file take care of this issue? And if debugging, how do you do that? How do we set WP_DEBUG to false in our wp-config.php file?

    Your prompt response is greatly appreciated.

    Best

    Forum: Fixing WordPress
    In reply to: no access to dashboard after upgrade to WP 4.4 version
    Thread Starter HandL

    (@handl)

    10 years, 5 months ago

    Thank you..will let you know how it goes…

    In any case is there an avenue to contact local WordPress expert(s)?

    Thank you again for the prompt response…….

    Best

    Forum: Fixing WordPress
    In reply to: no access to dashboard after upgrade to WP 4.4 version
    Thread Starter HandL

    (@handl)

    10 years, 5 months ago

    Yes, thank you. The site was working very well with the older version.

    It is really urgent and unfortunately with little expertise. I read somewhere renaming the directory of the active theme and rename it back might do the trick. Would that might work?!!

    In case this theme directory renaming does not work how do I install a new official theme like Twenty Sixteen with no access to the site dashboard? And do I need to configure Shopp to the new theme? This would be beyond my expertise.

    Your prompt reply will be greatly appreciated.

    Best

Viewing 6 replies - 1 through 6 (of 6 total)