gubros

Hey Hannah, thank you for your message!

Answering to your question, all my orders status are set as processing or completed after I receive a successful payment.

Every day I get dozens of orders and most of them have no problems: my clients use the Stripe Gateway and see no errors at all.

The order ID missing for payment confirmation message appears only rarely (approximately one time every 2-3 days). So I don’t think is a problem of plugins conflict.

As a confirmation of this, in the past weeks I tried several times to run a conflict test without finding errors.

I think that the problem could be caused by an occasional bad communication of your plugin with the Stripe API.

Any idea about how to solve this problem? Thank you for your help!