grzdigital

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  • Forum: Plugins
    In reply to: [NinjaFirewall (WP Edition) - Advanced Security Plugin and Firewall] Full WAF 4.9 causes multi-minute delay on every PHP request (IONOS, .user.ini)
    Thread Starter grzdigital

    (@grzdigital)

    1 week ago

    Solved — thanks a lot. The issue was exactly the path mismatch you suspected. On this STRATO shared hosting, DOCUMENT_ROOT is /home/strato/http/premium/rid/.../htdocs/www while __DIR__/ABSPATH resolves to /mnt/webXXX/.../htdocs/www — both are the same directory (verified with realpath), but the installer proposes the /mnt/... variant. Writing the directive manually with the DOCUMENT_ROOT path into .user.ini fixed it: Full WAF mode is active again and every request responds in well under a second. Maybe the installer could use DOCUMENT_ROOT (or compare both) when they differ.

    Forum: Plugins
    In reply to: [NinjaFirewall (WP Edition) - Advanced Security Plugin and Firewall] Full WAF 4.9 causes multi-minute delay on every PHP request (IONOS, .user.ini)
    Thread Starter grzdigital

    (@grzdigital)

    2 weeks, 2 days ago

    Thanks for the quick reply. Here are the results (account number redacted as XXXXXXXX, everything else unchanged):

    HTTP server : Apache/2.4.68 (Unix)
    PHP version : 8.2.33
    PHP SAPI : CGI-FCGI

    auto_prepend_file : none
    wp-config.php : found in /mnt/web322/a3/19/XXXXXXXX/htdocs/www/wp-config.php
    NinjaFirewall detection : NinjaFirewall WP Edition is loaded (WordPress WAF mode)

    Loaded INI file : /opt/RZphp82/etc/php.ini
    user_ini.filename : .user.ini
    user_ini.cache_ttl : 300 seconds
    User PHP INI : .user.ini found –

    DOCUMENT_ROOT : /home/strato/http/premium/rid/85/19/XXXXXXXX/htdocs/www
    ABSPATH : /mnt/web322/a3/19/XXXXXXXX/htdocs/www/ (ABSPATH != DOCUMENT_ROOT)
    WordPress version : 7.1
    WP_CONTENT_DIR : /mnt/web322/a3/19/XXXXXXXX/htdocs/www/wp-content
    Plugins directory : /mnt/web322/a3/19/XXXXXXXX/htdocs/www/wp-content/plugins
    User Role : Administrator
    User Capabilities : manage_options: OK – unfiltered_html: OK
    Log dir permissions : …/wp-content/nfwlog dir is writable
    Cache dir permissions : …/wp-content/nfwlog/cache dir is writable
    Configuration & Rules : Options: found / Rules: found
    PHP extensions : PHP mysqli_connect extension is loaded

    Two notes:

    1. “auto_prepend_file: none” and “WordPress WAF mode” are expected — we deliberately commented out the auto_prepend_file line in .user.ini to stop the multi-minute delays, and the site has been running in WordPress WAF mode ever since.
    2. Please also correct one detail in my original post: the host is STRATO, not IONOS (I misidentified it from the database hostname).

    The ABSPATH != DOCUMENT_ROOT mismatch stands out to us — the same directory resolves to two completely different paths on this server. Could that be related to the loader hanging in Full WAF mode?

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