Had this problem exactly, the fix worked – many thanks. Hope it will be included in next woocommerce release?
Ok thanks for your reply – yes i meant that i ticked the box in the settings not unticked, sorry about that!
But I think your explanation makes sense and I see why it was interfering with the form, will have to see if it is possible to do what you advise with the form.
The wp-spamshield plugin is adding a field to the form so I need to see if the form itself can allow that.
On the support form issue on your site, I use ad blocker but i also tried disabling it for the site and didnt seem to help. I also have pop blocking on i think, but didnt get a warning about a pop up as i would usually if it were that..
Only other add-ons are firebug and web developer toolbar.
Thanks that is helpful anyway
Liz