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  • Thread Starter greisondias

    (@greisondias)

    Hi Ivan Stefanov!

    My problem was solved by my your host service support (www.siteground.com). By the way, not the first time you saved my ass!

    Look at what was causing the problem according to the SiteGround expert Miroslav Andreev:

    Hello Greison, My name is Miroslav Andreev and I am one of the Techincal Support Supervisors in SIteGround. While I was working on a different ticket earlier today, I have noticed that you started a thread on wordpress.org regarding the issue that you have encountered on kraaften.com During my work on the other ticket I have managed to resolve a similar issue and I have decide to post a short follow up in your ticket as well. The issue was caused by the Google PageSpeed cache that you have activated for your site. In order to resolve the error and bring the site up, I have taken the liberty to deactivate that caching mechanism. In order to avoid any further issues, I would recommend you to use the static caching of our SuperCacher. You could activate it through cPanel –> SuperCacher. Should you have any further questions or comments, please do not hesitate to contact us again. Best Regards, Miroslav Andreev
    Technical Support Supervisor

    Thanks!

    Glad to help! πŸ˜‰

    Hi xyzadvantage!

    My problem was solved by my host service support (www.siteground.com). By the way, not the first time they saved my ass! They are fantastic!

    Look at what was causing the problem according to the SiteGround expert Miroslav Andreev:

    Hello Greison, My name is Miroslav Andreev and I am one of the Techincal Support Supervisors in SIteGround. While I was working on a different ticket earlier today, I have noticed that you started a thread on wordpress.org regarding the issue that you have encountered on kraaften.com During my work on the other ticket I have managed to resolve a similar issue and I have decide to post a short follow up in your ticket as well. The issue was caused by the Google PageSpeed cache that you have activated for your site. In order to resolve the error and bring the site up, I have taken the liberty to deactivate that caching mechanism. In order to avoid any further issues, I would recommend you to use the static caching of our SuperCacher. You could activate it through cPanel –> SuperCacher. Should you have any further questions or comments, please do not hesitate to contact us again. Best Regards, Miroslav Andreev
    Technical Support Supervisor

    Hope this can help you and somebody else with the same problem!

    Bye!

    Hi symop!
    What a coincidence!

    My problem was just solved by my host service support (www.siteground.com). By the way, not the first time they saved my ass!

    Look at what was causing the problem according to the SiteGround expert Miroslav Andreev:

    Hello Greison,

    My name is Miroslav Andreev and I am one of the Techincal Support Supervisors in SIteGround. While I was working on a different ticket earlier today, I have noticed that you started a thread on wordpress.org regarding the issue that you have encountered on

    kraaften.com

    During my work on the other ticket I have managed to resolve a similar issue and I have decide to post a short follow up in your ticket as well.

    The issue was caused by the Google PageSpeed cache that you have activated for your site. In order to resolve the error and bring the site up, I have taken the liberty to deactivate that caching mechanism.

    In order to avoid any further issues, I would recommend you to use the static caching of our SuperCacher. You could activate it through cPanel –> SuperCacher.

    Should you have any further questions or comments, please do not hesitate to contact us again.

    Best Regards,

    Miroslav Andreev
    Technical Support Supervisor

    Hope this can help somebody else with the same problem!

    Thanks symop!

    Thread Starter greisondias

    (@greisondias)

    What is even awkward to me is that even after I deleted the page http://www.kraaften.com/orcamento/ in the wordpress panel it leads to the same error instead of a 404 page!

    It looks like is a problem with the plugin.
    The same is happening to my website in the URL http://www.kraaften.com/orcamento/
    It does not matter if I disable / uninstall the plugin πŸ™

    Thread Starter greisondias

    (@greisondias)

    You mean it does not work with my current theme?
    I saw this very answer of yours in another discussion. I tried and it didn’t work.

    Tried again now and the error persists.

    Thread Starter greisondias

    (@greisondias)

    The website is http://www.kraaften.com

    The link crashing is http://www.kraaften.com/orcamento/

    When it first happened I recreated the page (with another permalink) the error was another.
    {“mailSent”:false,”into”:”#wpcf7-f10853. The number was of the other form.

    The pages still returns the errors, even though I deleted the pages:
    http://www.kraaften.com/solicite-orcamento/
    http://www.kraaften.com/orcamento/

    Same problem here!!! Only changing the permalink make the page work again.
    In my case the message is:
    {“mailSent”:true,”into”:”#wpcf7-f10854-p10810-o5″,”captcha”:null,”message”:”Obrigado! Em breve nossa equipe entrar\u00e1 em contato.”}

    The number highlighted is the ID of the form. I tried uninstall the plugin, changing the theme, even deleted and recreated the forms but, the page loads the same error!

    Any solution found in the meantime?

Viewing 10 replies - 1 through 10 (of 10 total)