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Forum: Installing WordPress
In reply to: Installing GoDaddy domain on WPMustafa,
I’m sorry to hear that you’ve had trouble installing the WordPress software. Hopefully I can help.
As esmi mentioned, WordPress.org doesn’t host sites. WordPress.org is just the website where the WordPress organization distributes its software, also called WordPress.
To use that software, you may host it with a hosting provider, such as Go Daddy. There is also the option of setting up WordPress for free at WordPress.com, but as esmi also mentioned, there are limitations. These limitations are why many people opt to host the WordPress software separately.
Luckily, Go Daddy has a service that makes installing applications, like WordPress, very easy. This article explains, step-by-step, how to install WordPress using our simple automatic installation tool: http://x.co/jBWM
Of course, you must have hosting in order to do this installation. If you only have a domain name, you’ll need to add a hosting service. If you don’t already have a hosting plan, I would recommend getting the “WordPress Hosting” plan since it automatically installs WordPress (you don’t even need to follow the instructions in the article I linked above).
Alon
[ Signature moderated. ]Forum: Networking WordPress
In reply to: static page & having same menus/pages/sliders in multi?Although you won’t be able to get your index.html file to take precedence over index.php, there IS an .html extension that takes precedence – “default.html”
This article in our Support center – http://x.co/j0m1 – lists all the acceptable default filenames on Go Daddy shared hosting and shows “default.html” has greatest priority, so just use that 🙂
Alon
[ Signature moderated. ]Forum: Installing WordPress
In reply to: Error Connecting to databasePierre,
It looks like your nameserver changes worked as expected. I just visited both sites, and they’re resolving properly. SinuateMedia.com is showing a WordPress site without any errors. I’m pretty sure it’s working exactly as you want, which is great.
The BookDivas.com site has a Drupal “page not found” error, but it’s seeing the right server. So, Drupal must be installed in the bookdivas folder. You can tell for sure by accessing the File Manager and looking at what’s in your bookdivas folder. If you’re not sure about it, call our Support staff to help.
Note that you won’t need to access your sites using the kremos.com/sitename/ address. You can use SinuateMedia.com and BookDivas.com, just like they were hosted in their own accounts.
Alon
[ Signature moderated. ]Forum: Installing WordPress
In reply to: Error Connecting to databaseYes, there is a way to access the site, but how have you been testing until now? You said that there were database connection errors, but I don’t know how you would have seen them if DNS wasn’t pointed and you didn’t have another way.
The best way to work on the site before it goes live is to set the DNS manually on your local machine. In other words, override the DNS in the real world with something you setup just for you. You do this by modifying the ‘hosts’ file on your machine. We have instructions for how to do this in our Help Center: http://x.co/iuq1
Just remember to change it back when you’re ready to go live or if you want to see the current site.
Alon
[ Signature moderated. ]Forum: Installing WordPress
In reply to: Error Connecting to databasePierre,
When I visit those sites, they successfully resolve. One is a Drupal site, the other a Joomla site. However, neither of them point to the same IP address as kremos.com.
If they’re hosted as secondary domains to the kremos.com account, they should resolve to the same IP address. This would also explain why a change to the config file in the Go Daddy account doesn’t cause anything to change on the live site.
Before troubleshooting any further, please be sure the DNS is setup the way you expect it to be. As always, if you’re not sure how to proceed or need assistance making that sort of change, our Support staff is available to assist. Contact info: http://x.co/irzD
Alon
[ Signature moderated. ]Forum: Installing WordPress
In reply to: Error Connecting to databasePierre,
To answer your question about what would cause this error – it’s all about the four variables in that config file (database name, database username, password, host). As you’re probably aware, if any one of them isn’t exactly correct, it won’t connect.
In my experience, if there’s a problem, it’s usually because the user doesn’t know to use the specified host address (instead of ‘localhost’) or he/she is using the wrong password. Keep in mind that the password for the database is unique – it’s not the same as your hosting account password (unless you made them match).
If you’re not able to get this sorted out and you’re comfortable posting the domain name in this forum, I can take a look at your account to find exactly what’s going on. I’d then get an email out to you using the address on your account rather than posting account-specific info here.
Alon
[ Signature moderated. ]Forum: Fixing WordPress
In reply to: Move Images Into Another FolderNihad,
I’m not sure I understand the basis of your question. We may be required to suspend service for any user negatively affecting other users, regardless of the cause of the performance hit (could be CPU overuse or any other factor). However, I should not that, with our 4GH service, suspension for CPU overuse is not common.
Forum: Fixing WordPress
In reply to: status: http/1.1 302edyzen,
These seemingly random character locations are a result of our network security doing its job to ensure your site stays alive and healthy. This is totally normal and only temporary. It should have no effect on the visibility of your site or its SEO, and there’s no action you should take if and when it happens.
Alon
[ Signature moderated. ]Forum: Everything else WordPress
In reply to: Connecting my blog with go daddythebosspatcoe,
You mention “wordpress.org”, but I wonder if you mean that you’re hosting your blog at WordPress.COM… If you have a WordPress.COM blog to which you would like to map your domain, follow these instructions – http://x.co/icI7
If you’re really using WordPress.ORG and your site is hosted with a provider that is not Go Daddy, you need to contact your host to ask for the nameservers. Once you have them, you would use these instructions to apply them to your domain at Go Daddy: http://x.co/ic7X
If the hosting IS with Go Daddy, you don’t need to find the nameservers. You just need to access the nameserver area (as instructed in my previous link) and select the “I have a hosting account with these domains” option.
Alon
[ Signature moderated. ]Forum: Installing WordPress
In reply to: Installation Problem with Godaddykaeasparagus,
The problem is that your domain isn’t pointing at your hosting account. A current lookup shows that the nameservers are set to NS#.WORDPRESS.COM rather than Go Daddy’s nameservers. Also, when you go to the /wp-admin/ page, you can see that the URL is redirected to the original wordpress.com blog you have with them.
So, getting this setup the way you want should be fairly simple. All you need to do is set your domain to use Go Daddy nameservers. Here’s a guide to step you through the process – http://x.co/ic7X
When you have to select what to do with the nameservers, select the “I have a hosting account with these domains” option. Once that’s done, you just need to wait a short while for this new information to propagate (usually only a few minutes, but it could be a few hours).When you can visit your site and see that the /wp-admin/ page does NOT redirect to the wordpress.com version, you know it’s done and that you’re seeing the site hosted at Go Daddy rather than at WordPress. You could also run a simple ping to see what IP address the domain resolves to – it should resolve to the IP address of your hosting account rather than one of WordPress’ IP addresses.
Alon
[ Signature moderated. ]Forum: Installing WordPress
In reply to: GoDaddy – uninstalling / reinstalling?HeWhoWantsJeans,
If the original WordPress install was added using Go Daddy’s Hosting Connection quick-install process, you can also use it to uninstall (and I’d recommend going that route, although a manual uninstall would work as well). This is a quick step-by-step for removing an app via Hosting Connection – http://x.co/ic5c
Once that’s done, I don’t see any reason a standard WP import would have a problem, unless, as songdogtech suggested, you’re running into a memory limit. I wouldn’t expect that to happen unless you have an unusually large amount of content, though. Let us know how it turns out for you… And if you need help running a full DB import, our Support staff should be able to help with that, or you could post your errors in here so we could try to help too.
Forum: Fixing WordPress
In reply to: Godaddy Deluxe Hosting Plan-Separate Independent DomainsWhen you added example2.com to the hosting account, you were asked what folder to host from. It’s hard to tell without seeing the actual account, but it sounds like you may have left that field blank and therefore set the domain name up as an “alias” of the primary domain name rather than as a “secondary” domain which is hosted from it’s own subfolder.
You can go into the Domain Management area of the Hosting Control Center to check where the second domain is hosted from. If its folder is just “/”, you should change that to something which reflects the name of your new site. Then try the WordPress install again. You should be able to remove the default “wordpress” subfolder during the setup and not get the error message that you’re currently getting.
Let us know if that’s the fix.
Alon
[ Signature moderated. ]Forum: Fixing WordPress
In reply to: Move Images Into Another Folderrepoulin,
I’m sorry to hear you’ve found yourself in this situation. I understand this may be a frustrating issue to resolve as I’m not aware of any automated solution for dealing with it.
To clarify, for those who don’t know the details, Go Daddy may require a user rearrange files if there are more than 1024 files in any single folder. That’s a lot of files to be in one place, and having more than that negatively affects performance of the hosting servers. This rule is in place to protect performance for other users who share the server(s).
Thankfully, most users do not encounter this problem because the default setting for WordPress is to organize uploaded files by year and month. With that enabled, you’d only have an issue if you generated more than 1024 files in the uploads area in a single calendar month.
As for updating your existing site, you can update individual posts by editing the path in the HTML of individual posts, but as I said earlier, I’m not aware of how this can be automated or done in bulk.
In response to Nihad, you should NOT get an additional violation notice once the issue is resolved. We want our customers to be happy and successful. We do need to have some rules in place to keep things running smoothly for all users, but I like to think we’re fair and accommodating when issues like this arise.
Alon
[ Signature moderated. ]Forum: Fixing WordPress
In reply to: Forgot to backup database with old host, am I lost?Yeah, most would say the database is the most important part of the site since it has all the unique content (other than images) relating to your site. Plugins and themes can always be recovered, but posts, pages, comments… that’s a different story.
You could certainly get your site going again without the deleted content – enough to login and begin rebuilding anyway, but if you need that unique content, recovery from a backup is the only option. We’re usually able to recover data from shared hosting accounts, as long as it was deleted fewer than thirty days ago. However, it’s not a completely automated process. Recovering the data requires intervention from our Advanced Hosting staff, and for that reason, we charge a restore fee.
So, I’m glad you’ve contacted our Support staff about recovering the data. As long as it wasn’t deleted too long ago, I’m confident they’ll be able to help.
Forum: Networking WordPress
In reply to: Bypass mandated use of blog.dir?So this is where things get tricky. Per that help article, we only support subfolder sites for multisite. However, if you manually setup the subdomain in the hosting account, it can work. For those unsure how to assign a subdomain to a hosting account, this article steps you through it: http://x.co/hmAG
Additionally, although we don’t support wildcard subdomain redirects, I have seen a successful multisite install on our shared hosting when a dedicated IP address was in use. Since most users don’t have a dedicated IP address, though, this normally isn’t an option. Furthermore, our staff isn’t currently positioned to offer technical support on this feature, so it would be up to the user (and the friendly support of the community) to get it going.