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Viewing 11 replies - 16 through 26 (of 26 total)
  • Hi,

    I have a similar issue… this is on the Microsoft Surface Pro and only from within Google Chrome? all other browsers on the surface work fine, just Chrome is the issue?

    Now the weird thing is, if you double tap the menu with your finger then it opens… but when you use a mouse it doesn’t work. No matter how many clicks you do.

    Also I have checked the Enable Swipe = off as you have mentioned, but that still doesn’t work.

    Cheers!

    gcweb

    (@gcweb)

    I’m also having the same issue.

    I checked the server and can see that all my folders are already set to 755 and files 644… So that doesn’t look to be the issue?

    Anyone else find a solution?

    Hi Tara,

    I had the same issue this morning on a clients website. I tried all of the above but nothing worked for me.

    So via the cPanel, I just reinstalled Worpdress again using the latest version and everything has come back working again.

    Thread Starter gcweb

    (@gcweb)

    Hi angelleye,

    I’t has been a while now but I just got an email back from the same client that was having this issue before and it has only just cropped up again.

    The client has said;

    the customer has ordered 5 times and 4 say they are paid ready to ship
    however there are only 2 paypal payments in paypal.

    I just logged into their site and it doesn’t looks like the plugin has been updated and they are using: Version 1.1.4
    Do you think it would be safe to fully update and if so, would this be compatible with the WooC Version 2.1.8?

    Cheers

    I’m getting the same error as well.

    WP 4.1 and YA 5.1.3

    now the difference is my details are saving in the system after going back on the error page, plus I have had a look in the source and I can see all the details there too.

    @lightpicture

    I just add some custom CSS to my theme:
    .widget_sp_image img { max-width:100%; height:auto;}

    @raisonon I was looking for the same thing… so instead of the making the Order Notes required, simply remove that using the plugin and then create a new field and call that the same plus making it required… I just added some CSS to make the text input larger.

    Thread Starter gcweb

    (@gcweb)

    Hi angelleye, I haven’t heard anything back from my client about the issue, so I assume it hasn’t happened again…

    Thread Starter gcweb

    (@gcweb)

    With regards to the eCheque I have just checked and no, with PayPal Standard once the orders get cleared they don’t send any notifications back to the store they stay as “Pending”, but they do get the email notification via PayPal that the eCheque has been cleared and from there the client then marks this as “Processing”.

    Thread Starter gcweb

    (@gcweb)

    Hi Angelleye,

    Thanks for your time in looking into this!

    I have just sent you an email with some login details!

    On another note, I know this isn’t to do with this thread but same client/website though… have you had any issues with Echeques in your plugin, my client has emailed me;

    Customers are placing orders under Echeques and the website is marking them as processing. As we can send them. The old paypal standard version would mark as “pending” because when a cheque is clearing in paypal it hasn’t actually been paid.

    I’m not sure if this is just a coincidence, but I have got them to have a chat with their PayPal Rep to see if it is something from there end.

    Thread Starter gcweb

    (@gcweb)

    Hi angelleye,

    Yes, when we first noticed this happen this order was done last week which came through as a duplicate order (but not duplicate payment) and then we have had 4 orders since then that were via PayPal Express which were not duplicates. Then yesterday we had one which was a duplicate order (but not duplicate payment).

    There isn’t anything that I know of that they are doing different unfortunately… I can see that they were both Guest Checkouts, but in saying that we have had one of the others that came through was also a Guest.

    Sorry I don’t have much to go off I know!

Viewing 11 replies - 16 through 26 (of 26 total)