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  • Unfortunately my Webhosts are being a pain in the backside and don’t allow me to chmod my files myself – I have to raise a ticket with a list of files that I want changed

    Even then it’s done reluctantly..

    Got the two graph files changed to 755 but not sure what files are needed for the “social media metrics” stats widget to start working

    gatt

    (@gatt)

    With some help from Dave, it would appear that this could be a permissions issue!

    need to set all my plugin files to “755”, though currently I can’t do this as my hosting company have, ever so helpfully, not provided me with access to CHMOD!

    I’ve asked them to try and sort this so I can manage my permissions, and will retry.

    May be worth changing these permissions if you can and see if it helps..

    gatt

    (@gatt)

    I am getting exactly the same issue for both “Stats – Trends” and “Stats – Views Per Day”. I’ve installed Jetpack but it hasn’t solve the problem.

    Also the social metrics is only showing the Reload button…

    I’ve tried removing and re-installing the plugin to no avail..

    Using v2.6.2 of the plug and WP v 3.1.2..

Viewing 3 replies - 1 through 3 (of 3 total)